Lamar Tyler | Page 18

Just one unnecessary annoyance... Just completed my 5th vehicle purchase at Midway. However, 1st time 99% of negotiation conducted via email and texting.......so much more time efficie Just completed my 5th vehicle purchase at Midway. However, 1st time 99% of negotiation conducted via email and texting.......so much more time efficient. Courteous staff. Upon arrival at dealership next morning (Saturday), was informed that the vehicle was listed as in inventory but wasn't in the dealer's possession....yet. Agreement was made to purchase the vehicle at agreed upon price and that the vehicle would be at the dealership probably Monday......most likely Tuesday. A deposit was taken via credit card charge, with the understanding that the charge would be reversed at the time of sale and receipt of funds via cashier's check. Vehicle was picked up Wednesday evening, however, we we're told that the finance dept. would have to process the paperwork and that the credit card charge would likely not be reversed until the following Monday. This feels like an unnecessary delay tactic. Midway can do better. More

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