Lacye Laning
Lacye Laning at Northside Honda
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Lacye Laning

Service Advisor

Northside Honda

9100 San Pedro Ave
San Antonio, TX 78216

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4.9
81 Reviews
4.9

81 Reviews

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81 Reviews of Lacye Laning

January 08, 2025

Dealership Rating
Employee Rating

Excellent coordination/communication from Layce Lanning, consistent excellent mechanics, and helpful service assistants upon entry. More

by Esoom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony

December 02, 2024

Dealership Rating
Employee Rating

I’m from out of town and they were able to give me an appointment quickly. The service team was great to work with. More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 05, 2024

Dealership Rating
Employee Rating

Lacey has assisted me several times when I have brought my vehicle in and always so professional and great work ethics. Always with a smile!!! Keep up your great assistance to your customers!!! More

by vortiz_19
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 22, 2024

Dealership Rating
Employee Rating

Layce was such a pleasure to work with in my appointment. She was nice and very helpful. More

by JMALDONADO8
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 18, 2024

Dealership Rating
Employee Rating

Every service experience has been quick and professional. Just services I needed and no pressure for extras. I recommend them for all Honda services. Steve More

by Steve T
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 17, 2024

Dealership Rating
Employee Rating

Very professional and strong communication with car’s progress. She is patient in answering every question asked. Thank you. More

by rosemary.bramble
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

August 24, 2024

Dealership Rating
Employee Rating

I’ve had to take my car in twice unfortunately but I’ve never had any trouble getting it diagnosed or getting a loaner in the meantime and the communication is perfect. They let me know what I need to know More

by L.S.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steven Strawn

August 08, 2024

Dealership Rating
Employee Rating

Friendly and knowledgeable service. Service completed within a reasonable amount of time and at a fair price. More

by crolax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 30, 2024

Dealership Rating
Employee Rating

great service, members are very friendly and professionals. Waiting room is comfortable and vending machine are handy to have a snack while waiting. More

by EDUARDO
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexa Olivo

Jul 30, 2024

Northside Honda responded

Eduardo, Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jaime Anteola General Manager

July 29, 2024

Dealership Rating
Employee Rating

The drop off was good and service was done and complete in a timely manner. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2024

Northside Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jaime Anteola General Manager

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