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Lacey Marquess

Overview Reviews (8) Inventory (524)

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Lacey Marquess

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Lacey Marquess

Sales Consultant

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.0

8 Reviews

Overview Reviews (8) Inventory (524)

4.0

8 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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8 Reviews of Lacey Marquess

November 30, 2024

Dealership Rating

Employee Rating

Had a great experience, Lacy let me drive ever car that I wanted to and helped me get everything that I wanted in my car. wanted to and helped me get everything that I wanted in my car. More

by tamara.finley

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steven Carroll, Chip Bashir, Dominick Braswell, Logan Gaynor, Matt Boutte, Ramzi Alamawi, Charles Henn, Seth Isaacs, Mathias Flores

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Dec 02, 2024 -

Oakes Kia responded

We're delighted to hear that Lacy provided you with a great experience at Oakes Kia! It's fantastic that she helped you find everything you wanted in your car. Enjoy the ride, and thanks for choosing us!

November 14, 2024

Dealership Rating

Employee Rating

All the people we dealt with were friendly and polite and were helpful. Yes I would recommend this dealership. My problem is it is quite far from where I live. were helpful. Yes I would recommend this dealership. My problem is it is quite far from where I live. More

by sksmith2

Verified Customer

Sales Price Transparency

Trade-in Experience

Recommend Dealer

Yes

Other Employees Tagged: Karen Suarez, Seth Isaacs

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Nov 14, 2024 -

Oakes Kia responded

Thank you for recommending Oakes Kia! We're glad to hear our team provided friendly and helpful service. We understand the distance can be a challenge, but we're always here to assist whenever you need us.

October 24, 2024

Dealership Rating

Employee Rating

They won’t fix the problem but they have time to call me up about a bad review asking me to change it “Tylor” up about a bad review asking me to change it “Tylor” More

by oberg_charles2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Carlos Amezcua, Dillon Corniels , Taylor Adams

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Oct 25, 2024 -

Oakes Kia responded

Hi Charles. It's disappointing to hear about your experience, and I apologize for any frustration caused. We strive to address all concerns promptly and effectively, so it's concerning that this wasn't the case here. Please feel free to reach out directly if you'd like us to assist you further with resolving the issue. Thank you, Meaghan Hill - Finance Director - 816-474-2900

October 24, 2024

Dealership Rating

Employee Rating

sold me a piece of trash any they won’t help cuz i paid cash cash More

by oberg_charles2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Carlos Amezcua, Steven Carroll, Chip Bashir, Dillon Corniels, Dominick Braswell, Logan Gaynor, Matt Boutte , Taylor Adams, Savon Childs

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Oct 25, 2024 -

Oakes Kia responded

I am sorry to see the low rating, as we take customer service very seriously. If you're willing, I would love to get a bit more information about your visit to see if there is anything I can do to help. Would you please reach out to me directly? Thank you, Meaghan Hill - Finance Director - 816-474-2900

October 11, 2024

Dealership Rating

Employee Rating

Nice Service Oakes Kia Good Job Your Help to Me I Aprishate Every one at oakes KM Aprishate Every one at oakes KM More

by ZELEKE2017

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bruce Reves, Ramzi Alamawi

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Oct 15, 2024 -

Oakes Kia responded

Thanks so much for your review. We look forward to your next visit to Oakes Kia!

August 23, 2024

Dealership Rating

Employee Rating

They were very pleasant and respectful to deal with. I felt like I got a good deal on a used car. I felt like I got a good deal on a used car. More

by truesteelerfan

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dillon Corniels

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Aug 26, 2024 -

Oakes Kia responded

There is nothing better than a great review. Thanks for giving Oakes Kia your business, we wish you many safe and happy miles on the road ahead!

August 18, 2024

Dealership Rating

Employee Rating

Lacey was wonderful in assisting in my car-buying process. She made the whole experience relatively painless. I would definitely recommend Oakes Kia - and especially Lacey - to anyone I knew in need process. She made the whole experience relatively painless. I would definitely recommend Oakes Kia - and especially Lacey - to anyone I knew in need of a new car. More

by mfsmall13

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Karen Suarez, Del Shoals

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Aug 19, 2024 -

Oakes Kia responded

We're delighted to hear that Lacey made your car-buying experience smooth and enjoyable at Oakes Kia. Thanks for recommending us, and we appreciate your support!

July 31, 2024

Dealership Rating

Employee Rating

I had an excellent experience at Oakes Kia. From Lacey to Dom to Carlos to Karen all of them were phenomenal! From Lacey to Dom to Carlos to Karen all of them were phenomenal! More

by KCZ06

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carlos Amezcua, Karen Suarez, Dominick Braswell

Report | Print

Aug 01, 2024 -

Oakes Kia responded

We're delighted to hear that Lacey, Dom, Carlos, and Karen provided you with an excellent experience at Oakes Kia. Thanks for sharing your positive feedback!

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