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LaRoyne Brown
LaRoyne Brown at Fletcher Jones Imports
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LaRoyne Brown

Service Advisor

Fletcher Jones Imports

7300 West Sahara Avenue
Las Vegas, NV 89117

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116 Reviews
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116 Reviews

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116 Reviews of LaRoyne Brown

April 13, 2023

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Employee Rating

The workers are very good at what they do. My car is in good shape thanks to the good work that is done. La Royne does a good job. More

by jazzijerrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 13, 2023

jazzijerrie responded

The car is in good shape. So far so good. Laroyne did a good job in making sure that the work was completed as needed. He made sure that I had a way to get home while the work was completed. The car appears to be in good shape.

March 11, 2023

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Employee Rating

My experience at Fletcher Jones was exceptional as always. LaRoyne is amazing to work with and addressed all my needs relating to my vehicle. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 21, 2023

Fletcher Jones Imports responded

Hello Sarah, Thank you for choosing Fletcher Jones Imports. Our team is delighted to hear about the exceptional experience with LaRoyne. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Fletcher Jones Imports

October 17, 2022

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Employee Rating

Laroyne was friendly and a good communicator with what was happening with my service. The dealership is always clean and most everyone seems to enjoy working there. More

by Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 18, 2022

Fletcher Jones Imports responded

Hi Russell, Thank you for choosing Fletcher Jones Imports. It's really rewarding hearing that Laroyne was able to assist and provide you with outstanding service throughout your visit with us. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! We look forward to serving you again at your next scheduled service interval. All the best, Your Friends and Family at Fletcher Jones Imports

July 28, 2022

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Employee Rating

LaRoyne is our advisor and he's the best, knows what he's doing, always ready to answer my questions and he's very friendly. Would recommend him cause he will take care of you and your car. More

by Daisy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Jul 29, 2022

Fletcher Jones Imports responded

Hi Daisy, The team at Fletcher Jones Imports appreciates you taking the time to share your kind sediments regarding your first visit with us. Its wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come! All the best, Your Friends and Family at Fletcher Jones Imports

May 07, 2022

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Employee Rating

LaRoyne is absolutely by far the best Service Advisor I have had the pleasure to work with. He is devoted to customer satisfaction and always makes sure I am cared for. Every staff member I have encountere More

by Juliettemarie38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sonny Lee, Tyler Cloud, Maricar Benedicto , Several employees I don’t see listed have also been wonderful.

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May 08, 2022

Fletcher Jones Imports responded

Hello Juliette, It was such a pleasure to read about your recent visit with us! We truly appreciate your kind words and gratitude towards LaRoyne and the rest of our service team. Thank you so much for taking the time to share your feedback with us, we cannot wait to welcome you back during your next service interval! All the best, Your friends and family at Fletcher Jones Imports

March 13, 2022

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Employee Rating

Customer service is very important to me. I am never disappointed. 10+ years. ☆ ☆sales☆service☆ More

by Karen Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doris Newton, Chelsy Winter-Carter

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Mar 16, 2022

Fletcher Jones Imports responded

Hello Karen, Thank you for being such a valued guest of ours; we truly appreciate your continuing patronage! Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Fletcher Jones Imports

January 29, 2022

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Employee Rating

Amazing experience. I won’t go anywhere else from now on. Thank you so much great job !!! More

by Florin Iancu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 30, 2022

Fletcher Jones Imports responded

Hi Florin, Thank you so much for taking the time to share your experience with us! We truly appreciate your business and we look forward to welcoming you back soon! Take care. Your friends and family at Fletcher Jones Imports

January 16, 2022

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Employee Rating

Fairly new to LV area since 2019. I highly recommend Fletcher Jones Imports as they are reliable, professional with beyond good customer service and offer competitive prices. I like my designated adviso More

by kamelia.akwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 18, 2022

Fletcher Jones Imports responded

Hello Kamelia! Thank you so much for coming in and working with our team! We are so pleased to hear you had such an amazing experience with us and we look forward to working with you again next time. Best, Your friends and family at Fletcher Jones Imports

December 15, 2021

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Employee Rating

Outstanding service.25 year customer.In this difficult new car market exceptional car repair service has never been more important. More

by Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 15, 2021

Fletcher Jones Imports responded

Hello Alan! Thank you for coming in for service! We are so honored to have the pleasure of working with you for 25 years, we hope to keep that going as long as we can. We look forward to seeing you again soon. Best, Your friends and family at Fletcher Jones Imports

December 11, 2021

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Employee Rating

Awesome professional courteous thorough efficient perfect. Trustworthy from all aspects. Would recommend highly and buy from you again just because of your service department. More

by alisabrachelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 11, 2021

Fletcher Jones Imports responded

Hello! Thank you so much for your kind review! We are so pleased to hear that your experience went so well. We hope to continue to be the best for you, and we look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

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