LaMont Matthews

Great experience, This is my 6th Honda from Safford Browns Honda. Rob Haskell was fantastic. Lamont and Mike were very helpful He was extremely knowledgeable about the cars and made sure he answered Browns Honda. Rob Haskell was fantastic. Lamont and Mike were very helpful He was extremely knowledgeable about the cars and made sure he answered all our questions. Carol in Finance was very knowledge and did a wonderful job make sure we understood the financial side of our purchase. Everything went smoothy and we got the vehicle we wanted at a great price. A fantastic team. Definitely would recommend to others!! More

Report | Print

I had an incredibly disappointing experience with Safford Brown Honda at Glen Burnie. I initially called them regarding a New Honda Pilot Elite and agreed on an out-the-door price of $52,136.29. I was assure Brown Honda at Glen Burnie. I initially called them regarding a New Honda Pilot Elite and agreed on an out-the-door price of $52,136.29. I was assured by Sales Representative Guzman and Sales Manager LaMont Matthews that the car would arrive by June 16. However, when I called back on June 20, I was told that no such person named Guzman worked there, which I later found out was a lie after another call confirmed his employment. To make matters worse, they claimed their system was down and could no longer honor the agreed-upon price. This level of dishonesty and lack of professionalism is unacceptable. I will definitely be taking my business elsewhere and advise others to be cautious if considering this dealership. More

Report | Print