LC Agramont
LC Agramont at Brandon Tomes Subaru
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LC Agramont

Service Advisor

Brandon Tomes Subaru

4660 State Highway 121
McKinney, TX 75071

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4.8
13 Reviews

I started working for Brandon Tomes Subaru in May 2023 but I've been in the industry since 2016. I joined Brandon Tomes Subaru because of the amount of community involvement that I saw them doing and I knew I wanted to be a part of it. Since joining I have loved helping our customers repair the Subarus and I look forward to helping many more people in our community not only with the vehicles but also through our community programs. Outside of work I love cars and hitting some trails on my mountain bike. While I personally have never owned a Subaru, my family has and I look forward to getting one myself soon!

Dealership Experience

1 yr, 7 mos

Industry Experience

8 yrs, 11 mos

4.8

13 Reviews

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13 Reviews of LC Agramont

April 11, 2024

Dealership Rating
Employee Rating

Everyone was really friendly and helpful and they work hard as a team to make the buyuing process the best that it can be. I highly recommend Ozzy to anyone looking at Subarus. He is super friendly and in More

by Heather
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ozzy Sungec, Quenton Bass

Apr 11, 2024

Brandon Tomes Subaru responded

Heather, thank you for sharing 5-stars! We're pleased to hear Ozzy and the rest of our team are friendly and helpful! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

February 07, 2024

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Employee Rating

The salesman are friendly, approachable, and very knowledgeable about the vehicles. I traded in my old car and got a really great deal on a new one. More

by BLOPEZSEABEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Eagling, Dylon Fortier , Eniqueo "Nico" Reese, Patrick Varrassi

Feb 07, 2024

Brandon Tomes Subaru responded

BLOPEZSEABEE, thank you for sharing 5-stars! We appreciate your endorsement regarding a great sales visit. We love to hear that our team was approachable and friendly. We look forward to serving you additionally. Thanks again!

November 18, 2023

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Employee Rating

Brought my Ascent for an Oil Change. Just an Oil Change. Service Department rotated the tires, and tried to charge me for it. The Tires I had just bought the week before. Then, today I w More

by THESAMIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Russel Lilly , Roberto Coto, Jonathan Daniells, Denise Watson

Dec 05, 2023

Brandon Tomes Subaru responded

THESAMIM, we are sorry to hear that your experience stopping in for just an oil change ended up with a rotation by mistake too. Our Service Director, Edmond Elder noted he reached out by phone to apologize for it and see what we could do to make it right. We want to note that we appreciate your business and your feedback and we look forward to providing you improved experiences on future visits. Take care and best wishes!

November 01, 2023

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Employee Rating

I’m on my fourth Subaru now and I’ve purchased every single one of them from Brandon Tomes in McKinney, specifically from Ozzy. From the sales team, to finance and service, the ENTIRE Brandon Tomes Suba More

by MELISSABLACK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ozzy Sungec, Russel Lilly , Edmond Elder, Patrick Varrassi, Denise Watson

Nov 01, 2023

Brandon Tomes Subaru responded

MELISSABLACK, thank you for shopping with us for your FOURTH Subaru from our dealership. We sure appreciate your praise and we look forward to serving you additionally when the time comes. Thanks for noting your experience working with Ozzy and everyone in finance and service as well! Enjoy the new Subaru. Take care and let us know when we may serve you additionally! Thanks again!

September 16, 2023

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My wife and I both think that this dearship is one of the best in the North Texas area.. The staff is great, fast and always available to to answer any questions or issues we might have. More

by WRIGHT5738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2023

Brandon Tomes Subaru responded

Wright5738, thank you for sharing 5-stars and noting that we are one of the best in North Texas! We appreciate your endorsement and we look forward to serving you additionally next time. Thanks again!

September 13, 2023

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Employee Rating

Great helpful and professional people ! !! Got in and out of dealership. Thank you Brandon Tomes Subaru! More

by ANDREYKORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russel Lilly , Hannah Borstmayer, Roberto Coto, Jonathan Daniells, Denise Watson

Sep 13, 2023

Brandon Tomes Subaru responded

ANDREYKORN, thank you for sharing 5-stars! We're glad to hear our team is helpful and professional! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

September 13, 2023

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Employee Rating

As always it was a wonderful experience having my car serviced! Russell is amazing and so kind and patient! My loaner was a dream to drive and the service work was completed exactly as I wanted! More

by juliemunson29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russel Lilly , Hannah Borstmayer, Roberto Coto, Jonathan Daniells, Denise Watson

Sep 13, 2023

Brandon Tomes Subaru responded

juliemunson29, thank you for sharing 5-stars! We're happy to hear Russell is amazing and provided a wonderful experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

August 10, 2023

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Employee Rating

Very professional , thorough & efficient! Tech was very courteous and explained all aspects of the service ! More

by oma815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2023

Brandon Tomes Subaru responded

oma815, thank you for sharing 5-stars! We're glad to hear our team is professional, thorough and efficient! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

July 15, 2023

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Employee Rating

Disappointed with communication at my last visit. I felt rushed. Also, my car was not washed. More

by laurieap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

Brandon Tomes Subaru responded

laurieap, we apologize for your lacking experience on your last visit and we'd like to chat with you and work to make it right. We invite you to reach out to our Service Director, Edmond Elder at eelder@brandontomessubaru.com or 214-544-5156 so that you may discuss your frustrations and allow us to come up with a plan to better serve you on future visits. We look forward to hearing from you. Talk soon. Best wishes!

July 15, 2023

Dealership Rating
Employee Rating

Thank you Brandon Tomes Subaru for an Extraordinary experience. My visit was smooth and transparent. More

by mpuga
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Erwin Chambers Jr., Jeff Sapp

Jul 15, 2023

Brandon Tomes Subaru responded

mpuga, thank you for sharing 5-stars! We're pleased to hear our team provided an extraordinary experience! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

1

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