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63 Reviews of Kyle Warren
October 30, 2021
Excellent customer experience ! Management and sales team are dynamic and always pleasurable . Wouldn’t shop anywhere else . are dynamic and always pleasurable . Wouldn’t shop anywhere else . More
by Brian
Other Employees Tagged: Joon An, David Gosha, Blane Goshorn, Joseph Lepore, Dylan Massih
October 28, 2021
DCH Ford of Eatontown has a great service department. I had a problem with my car not starting, I called them up and they took me in right away. The replace the defective battery while I waited, and it was had a problem with my car not starting, I called them up and they took me in right away. The replace the defective battery while I waited, and it was really quick. My car was clean when I got back and has been working well ever since. Priscilla Robinson did a great job of taking care of my car, she was so nice and understanding. More
by LoveFord
Other Employees Tagged: Priscilla Robinson
August 25, 2021
Kyle is an asset to your organization. He is always helpful and caring. Your waiting area could use a little updating. And parking situation coming in is tight. helpful and caring. Your waiting area could use a little updating. And parking situation coming in is tight. More
by Suefooo
August 25, 2021
new battery. excellent service. sorry this is what is needed to be said. please allow the customer to say what they want and not be expected to do it in twenty=five words. needed to be said. please allow the customer to say what they want and not be expected to do it in twenty=five words. More
by jwb524788
August 23, 2021
ABSOLUTELY THE WORST DEALERSHIP EVER!!THEY LIE, DECEIVE, ABSOLUTELY THE WORST DEALERSHIP EVER!! THEY LIE, DECEIVE, do SHADY things as well! DO NOT TRUST THEM AT ALL! DCH FORD IN EATONTOWN!! They are a bunch ABSOLUTELY THE WORST DEALERSHIP EVER!! THEY LIE, DECEIVE, do SHADY things as well! DO NOT TRUST THEM AT ALL! DCH FORD IN EATONTOWN!! They are a bunch of liars! They Tell you what you want to hear and then say “we’ll you signed the as is waiver”! We were told the Ford F-150 we purchased went through the 170 point check to insure there was nothing wrong with it. The moment we drove off the lot and came home we noticed NOTHING WAS DONE TO IT! It was not in any way serviced before we purchased it! When I called the very next day they acted all surprised. We did bring it back to get properly serviced but there was still an issue with the steering. Matt drove it with us in it and stated that there was a problem but then blamed it on the large tires. I spoke directly with the service department who advised me they told Matt it has an issue with the steering. It was not until i pressed the issue did it get fixed but they all acted like they were doing us a favor! Sorry, that’s on them! They shift the blame from one person to the next and keep repeating the same line, “you signed the as is waiver”! The radiator fluid is still brown , the oil dip stick is rusted and broken and the radio is still an issue! That should of been fixed during the 170 point check!!! If I would of know this is how they do business I would of brought the truck back the next day and canceled the deal! Bernard also stated the key was a regular “old school” key that we can get cut anywhere to make a copy as the truck only came with 1 and guess what?? That was a lie! It has a chip in it so that’ll cost us at least $100. The place had no ac, we sat there sweating and quite uncomfortable! It’s very dirty and everyone we have dealt with is beyond unprofessional! The only helpful one was Kyle in the service department.We will be actively telling everyone we can about our experience and in all social media sites as well. More
by Jimrae2109
Other Employees Tagged: Joseph Lepore, Bernard O’Connell, Matt Smalls
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