Kyle Riley

I appreciated the laid back and calm atmosphere and lack of high pressure to purchase a car immediately, although I did, (but not due to feeling pressured). In fact the lack of pressure was a reason why I d of high pressure to purchase a car immediately, although I did, (but not due to feeling pressured). In fact the lack of pressure was a reason why I decided to buy, and they had the car I wanted in stock. I was in and out in a couple of hours or less. Staff was courteous and helpful. More

by rebyrd2012 Verified Customer Verified Customer

Report | Print

Spent half the afternoon working with Kyle and a sales manager. In the process of negotiating I was told that I had the right of first refusal. I allowed them to run my credit, and was just given the term manager. In the process of negotiating I was told that I had the right of first refusal. I allowed them to run my credit, and was just given the terms. I told him I would call him right back, and in less than 3 minutes, Kyle texts me to say that another person sold the vehicle.Extremely poor customer service, and it’s obvious that this dealership can’t be trusted. Do NOT allow them to run your credit. Jim Ellis Chevrolet will waste your afternoon and deliver the worst customer service of any car lot in Georgia. More

Report | Print

Amanda was very helpful & nice person to work with I really appreciate everything she did. really appreciate everything she did. More

Report | Print

I live in South Ga had looked all over for over a year for a truck like it . Price was great for the year cleanliness and mikes on it .Spoke to Kyle that Saturday morning around 9:30 . I was in Thomaston for a truck like it . Price was great for the year cleanliness and mikes on it .Spoke to Kyle that Saturday morning around 9:30 . I was in Thomaston to look at another truck which was mislead on it . I had seen your truck on carfaxCom on Thursday and thought then about calling on it . Kyle was great to deal with along with Kalo that day .The truck did have a torn tailgate protector which Kyle said he was going to send me a new one but haven’t seen it yet and a cap as well but other than that it was a pleasure no hassle deal . Thanks once again More

by FLOURNOY39 Verified Customer Verified Customer

Report | Print

Easy to work with. They had the vehicle I was looking for. Gave me a reasonable deal. They had the vehicle I was looking for. Gave me a reasonable deal. More

by DAVID@CITYPUBATL.COM Verified Customer Verified Customer

Report | Print

I just purchased the new 2024 Chevrolet Malibu and not only did Kyle Riley made it a breeze, he kept my 4 month old son entertained while doing his job! It was the end of the day and he still managed to only did Kyle Riley made it a breeze, he kept my 4 month old son entertained while doing his job! It was the end of the day and he still managed to squeeze in me and work easily ! Thank you for working with me ! More

by KEEMA Verified Customer Verified Customer

Report | Print

Finance department fraudulently deceived us, by telling us we would qualify for a lower interest rate if we purchased a warranty that we did not want. After disclosing that we did not want it, she told us us we would qualify for a lower interest rate if we purchased a warranty that we did not want. After disclosing that we did not want it, she told us that the banks require it. Please remove the warranty as there is no truth or merit to the Financial departments statement. More

by KELLILAV Verified Customer Verified Customer

Report | Print

Fantastic and professional! Outstanding Customer Service. Staff were very knowledgeable about the car buying process. Outstanding Customer Service. Staff were very knowledgeable about the car buying process. More

Report | Print

Kyle had great customer service and he is very passionate about what he does. Jim Ellis will always be my favorite place. about what he does. Jim Ellis will always be my favorite place. More

Report | Print

It was a pleasant experience I found what I wanted and they made it possible they made it possible More

by LEWALLEN.DENISE Verified Customer Verified Customer

Report | Print