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Kyle Porter
Refer Me
Kyle Porter
Sales Professional
Shottenkirk Chrysler Dodge Jeep Ram Granbury
4970 E US Hwy 377
Granbury, TX 76049
45 Reviews
45 Reviews
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45 Reviews of Kyle Porter
August 12, 2024
This vehicle sold me a truck that ended up being littered with issues. Within a week of buying the truck I had to call the service department every day for over 3 weeks until I was finally able to reach a se with issues. Within a week of buying the truck I had to call the service department every day for over 3 weeks until I was finally able to reach a service employee to get some help. I then brought the truck in where it sat for over a month, the only work being done to take apart the suspension and put it back together and replace a headlight, I was charged 1500$ for the pleasure on a CPO Truck that should have been sorted. The issues were A) The suspension was bowed because it was not assembled properly, yet some how the truck passed a CPO inspection. B) The headlights were not compatible and would suddenly stop working, yet again, some how this passed the CPO inspection. When I picked the truck up I discovered there was condensation in the taillight, and issue not present when I dropped it off, to which I had to go to the dealer again to get a new set of taillights put in. The service director was okay but no-one else never called me first, never kept me in the loop and I had no idea what was going on. One service member even claimed "Oh I told you XYZ when I called you yesterday" despite never calling me the day before or ever for that matter, if you want to know something, you have to call first and several times in a day. The service experience was so bad, I went down the road to a non-Shottenkirk dealer and bought a Ford just to get out of dealing with RAM/Shottenkirk/Stellantis. Do yourself a favor and buy literally any other brand/dealer from the start. More
by Cameron Wilson
Verified CustomerOther Employees Tagged: Brandon ?, Service member, 0/5 - Kirk K, Service manager, 4.5/5
August 07, 2024
Took in my 2015 Jeep Wrangler. The experience overall was very good. They were backed up five days. But I was told that upfront. I would definitely Use them again. The experience overall was very good. They were backed up five days. But I was told that upfront. I would definitely Use them again. More
by TCHD110
April 21, 2024
James Osborn was amazing to work with, patience and professional the entire time. James not only helped me he also listened to what I wanted and was willing to go the extra mile to get it done. professional the entire time. James not only helped me he also listened to what I wanted and was willing to go the extra mile to get it done. More
by IANMCKENZIEREALTOR
Other Employees Tagged: James Osborn
April 12, 2024
Kyle was friendly, knowledgeable and very helpful in our search for a new truck. We will return again as our needed. search for a new truck. We will return again as our needed. More
by ERICKSON5780
Other Employees Tagged: Noelee Garcia
March 31, 2024
I was provided excellent service and professionalism. Thank you for checking my vehicle for needed updates to ensure my ride is safe. I do appreciate the reminders when maintenance is needed. Thank you for checking my vehicle for needed updates to ensure my ride is safe. I do appreciate the reminders when maintenance is needed. More
by Golden Girl
January 26, 2024
Staff was friendly and prompt great service. have dealt with this dealership over 10 years and 5 vehicles. have dealt with this dealership over 10 years and 5 vehicles. More
by DAVIDDELMASSO
Other Employees Tagged: Noelee Garcia
January 23, 2024
Awesome service every time everyone up there is always so nice and so great to work with nice and so great to work with More
by AMANDA_MANUEL1
Other Employees Tagged: Christina Espinoza, James Osborn, Noelee Garcia , Chris Bayless, Meagan Danley, Pete Gutierrez IV, Messi Morales, Schuyler Runyan, Bryton Sargent
December 30, 2023
This was one of the most pleasant car buying experiences we have ever had. Thanks! we have ever had. Thanks! More
by MFCLOUD1414
Other Employees Tagged: Christina Espinoza, James Osborn, Noelee Garcia , Chris Bayless, Meagan Danley, Pete Gutierrez IV, Messi Morales, Schuyler Runyan, Bryton Sargent
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