Kyle Murphy

Buyers beware! !!!! I tried to get a deal done remotely over the phone and internet. I noticed a fee listed on their website labeled TCD Advantage program. When I qu !!!! I tried to get a deal done remotely over the phone and internet. I noticed a fee listed on their website labeled TCD Advantage program. When I questioned what that was I was told that it is basically a 3 year protection package and it could not be removed. I stated to the salesman that i did not want or need that add on and wanted him to speak with someone about removing it. He got back to me and stated that his GM said that the package could not be removed so i was told I could not buy the card without purchasing that package. I also spoke to the GM Kyle Murphy who reiterated that to me. That is illegal. A dealer in Texas cannot force a customer to purchase any add on products, especially warranties or protection packages that the customer says they don't want. They cannot make it a condition of the purchase. So, if you bought from here already, you got screwed and can reach out to the TEXAS Department of Motor Vehicles and file a complaint against the dealership and try to get some money back. https://www.txdmv.gov/complaints. No, a car dealer in Texas cannot legally force you to purchase a protection package with a used vehicle. Dealers may offer these packages, but they must disclose them clearly and allow you to decline them if you wish. If a dealer insists that a protection package is mandatory, it could be considered a deceptive trade practice. The Texas Deceptive Trade Practices Act (DTPA) protects consumers from misleading or unfair business practices, including forced add-ons. If you feel pressured into purchasing a package you don't want, you can report the dealer to the Texas Department of Motor Vehicles (TxDMV) or seek legal advice More

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Great experience every time that I come here. Have bought several cars from them over the years! Have bought several cars from them over the years! More

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Just moved to the Dallas area and ended up buying a car from Texas Cars Direct on my first visit. I’ve owned many luxury cars and I’m always particular about my selections. Adam and the rest of the staff w from Texas Cars Direct on my first visit. I’ve owned many luxury cars and I’m always particular about my selections. Adam and the rest of the staff were all great. Professional, courteous, hassle free experience. I walked in in the morning, walked out with my s560 a couple of hours later in the afternoon. After taking it home, I noticed a minor issue with one of the windows (I’m picky). Brought the car back to the dealer and the issue was taken care of immediately, no questions asked. Great dealership, I’ll buy again from them. More

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Awesome place to shop for hassle free car buying experience. Would recommend to all friends and family, Texascars direct is very competitive on their prices, extremely hard to beat. experience. Would recommend to all friends and family, Texascars direct is very competitive on their prices, extremely hard to beat. More

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Adam and Kyle were great to work with. They answered all of my questions and followed through with everything that they said they would do. I highly recommend. of my questions and followed through with everything that they said they would do. I highly recommend. More

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Dan was great to work with. Great conversation and the process was smooth and the easiest time I have ever had buying a car. Great team! Would buy from again! process was smooth and the easiest time I have ever had buying a car. Great team! Would buy from again! More

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Great experience! Mike was very professional, directly answering all my questions and addressing my concerns. No hassle purchase with all decisions left for me to make, pressure free. Most importantly, th answering all my questions and addressing my concerns. No hassle purchase with all decisions left for me to make, pressure free. Most importantly, the car was in exceptional shape, as advertised. I will definitely contact him and the company again in the future More

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Everyone was really polite, friendly and professional and also very helpful. The entire process was expeditious. I absolutely love my new vehicle. Thanks Texas Cars Direct! also very helpful. The entire process was expeditious. I absolutely love my new vehicle. Thanks Texas Cars Direct! More

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Awesome cars & Excellent Customer Service!!! Kyle @ Texas Cars direct walked my mother smoothly threw her purchase of a E-Class 4Matic, she is extremely satisfied! The staff & service measured up Kyle @ Texas Cars direct walked my mother smoothly threw her purchase of a E-Class 4Matic, she is extremely satisfied! The staff & service measured up & beyond to all the other reviews we read prior to arriving, we traveled from Louisiana the price & vehicle quality were well worth the 3.5 hour drive, almost every vehicle in their fleet we’re priced competitively & loaded with premium features, we will always shop them first, again Thank You, Thank You, Thank You to Kyle & the complete staff @ Texas Cars Direct!! More

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Service Excellence! Another great experience with Texas.Cars Direct! I’m never dissatisfied with the staff nor my car of choice. It’s always a smooth and consistent proce Another great experience with Texas.Cars Direct! I’m never dissatisfied with the staff nor my car of choice. It’s always a smooth and consistent process. They are the most trusted dealer anyone can imagine! More

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