Kyle Foos | Page 12

Great service I asked them to find me a 2015 Chevy Silverado, and that's what they did with 21,000 miles and I was amazed how much they helped I asked them to find me a 2015 Chevy Silverado, and that's what they did with 21,000 miles and I was amazed how much they helped More

by LOGAN.HULIT Verified Customer Verified Customer

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Very nice Came in Sunday afternoon just to look and found a vehicle that I really liked. After my husband and I both test drove it, Rocky ran numbers for us. I Came in Sunday afternoon just to look and found a vehicle that I really liked. After my husband and I both test drove it, Rocky ran numbers for us. I wanted to think about it, so the manager Darryl let us drive the SUV home. We decided later that evening that we wanted to go ahead and buy it, but with my work schedule it was easiest if we returned that night and do paperwork then.. only problem is that we weren't able to make it there until after they closed at 5. Kyle stayed late and helped us, and everyone was so nice, even though they all had to stay late for us! We had a few small concerns about the car, so the service department looked at the car the next morning, Gary the manager was great and they addressed all of my concerns. I haven't even owned the car for 24 hours, so hoping that I bought a solid vehicle that will last a long time. Time will tell, but am hopeful that no issues arise. Thank you to Rocky, Darryl, Kyle, Gary and I can't remember that name of the man who did our closing paperwork,, but everyone was very nice. More

by Hampton101 Verified Customer Verified Customer

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Best place to buy from. Great staff and an exceptional business has a very clean atmosphere. I have purchased two vehicles from them so far. I highly recommend if your lookin Great staff and an exceptional business has a very clean atmosphere. I have purchased two vehicles from them so far. I highly recommend if your looking to purchase a new or used vehicle to stop ther first. More

by COOK5057 Verified Customer Verified Customer

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A unexpected great experience! To start, I am Toyota loyalist. I have had a 2003 Corolla since 2006, and it' s been my first and only car. I found a deal on a 2016 Corolla at Byers To start, I am Toyota loyalist. I have had a 2003 Corolla since 2006, and it' s been my first and only car. I found a deal on a 2016 Corolla at Byers via CarGurus, and I was excited to learn more. I immediately called the sales line, and was put through to sales representative Kyle Foos. Kyle proceeded to explain how the financing with my credit union would apply to this vehicle, all while not pressuring me to go with dealer financing instead. As the financing approval process was happening, Kyle was texting me to insure every step was being taken to get my CU app approved. We then set up a time to come in, and when we arrived to look at the car, the car was being washed, detailed and inspected. When it was ready, Kyle was very patient to take us on a test drive. The car was in great shape mechanically, and the interior, overall, was in decent shape. Upon our return to the dealership, we (my significant other and I) took a good look at the exterior. When we got to REALLY looking at it, the paint and body condition were a little worn for only two years of driving. However, that is part of why the deal was so great. Still liking the car overall, I asked to look at ALL other similar options. Kyle was SO understanding to my reasons for keeping my options open. That said, the other cars just didn't quite match up to that oh so "sporty" red like the first one. While looking at another option, I said "Yeah, the only real bummer is the paint on the first one, otherwise, I'm all for it." Kyle could tell that bothered us. He actually then started telling us that a paint/dent repair company is in typically on Thursdays to do touch ups and repair work. Seeing that this would be the right thing to do, Kyle took a suggestion to his sales manager, and came back with great news. They are doing my touch paint job for FREE. Truly a great customer service move- he wasn't pressuring me to "just take the car," and deal with something that made me unhappy, and he didn't want me to walk away from a great deal overall, not mention a sale too! I will certainly keep this experience in mind when I am car shopping in another 15+ years (I mean, it's a Toyota, haha)! Seriously, though, I will be a returning customer for my next car buying experience, and will recommend this dealer to anyone looking for great service AND a good deal, not one or the other. Word of advice before anyone wastes their time before Byers: DON'T GO TO RICART AUTOMOTIVE IN COLUMBUS OHIO. So happy that a bad experience there, led to a great one at Byers. Thanks, and happy driving!!! More

by ALISSADESIGNS89 Verified Customer Verified Customer

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Friendly Service Everyone was nice and easy to work with. Even though we were there after closing, we didn't get the feeling that we were a burden and still received Everyone was nice and easy to work with. Even though we were there after closing, we didn't get the feeling that we were a burden and still received quality service. More

by abno123 Verified Customer Verified Customer

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