
Dealership Experience
8 yrs, 2 mos
Industry Experience
8 yrs, 2 mos
Specialties & Trainings
Mazda Certified
69 Reviews
Write a Review69 Reviews of Kyle Dorfler
March 26, 2025
Our whole buying experience was very unorganized and chaotic. It started with being shown the wrong vehicle and being convinced it was a different one(more expensive, less miles). Next we were shown a c chaotic. It started with being shown the wrong vehicle and being convinced it was a different one(more expensive, less miles). Next we were shown a car and started to go through the loan process to be told that the dealer did not have the title for the car and couldn’t sell it. Our salesperson found us a vehicle similar and we set up an appointment for the paperwork to come at 5pm. We completed the online credit app and emailed our salesperson to ensure they had everything needed for our appointment. From experience at other dealers, we believed all our paperwork would be ready to go and be signed. That was not the case. When we arrived at 5pm, we were told the wrong credit app was completed and was still being asked questions about packages and rates without having our credit pulled and the accurate loan numbers. We were then told we were 3 people behind to sign papers. 3 hours later, we were able to sign our papers. While talking to the financial person she shared she is always alone on Thursdays and the sales people always overbook. This was incredibly disappointing to hear. To make matters worse, before leaving our salesperson took me aside and told me that I would be getting a survey and he hopes to count on me for a high rating. No apology, or empathy for our experience. If we had not put a payment down before our appointment, we would have left. More
September 14, 2023
Had a really good experience from start to finish. Everyone listened and worked with the needs of our family. 2nd time buying there, will plan on buying again in the future. Everyone listened and worked with the needs of our family. 2nd time buying there, will plan on buying again in the future. More
Other Employees Tagged: Dylan Marshall
July 12, 2023
Just bought our first Mazda. Kyle was very helpful and the entire process was transparent from the start. He really made us feel comfortable with our purchase decision. Kyle was very helpful and the entire process was transparent from the start. He really made us feel comfortable with our purchase decision. More
Other Employees Tagged: Dylan Marshall
May 15, 2023
I had a very good overall experience working with Kyle for a second time to purchase a car. The dealership has a nice facility and I have had good experiences with their service center over the years. for a second time to purchase a car. The dealership has a nice facility and I have had good experiences with their service center over the years. More
May 15, 2023
I had a very good overall experience working with Kyle for a second time to purchase a car. The dealership has a nice facility and I have had good experiences with their service center over the years. for a second time to purchase a car. The dealership has a nice facility and I have had good experiences with their service center over the years. More
December 30, 2022
Excellent people working there! Superior customer service! This is my home for my vehicles forever! Please go to them!! You will not be sorry..just happy!! Superior customer service! This is my home for my vehicles forever! Please go to them!! You will not be sorry..just happy!! More
Other Employees Tagged: Dylan Marshall , Matt Borsecnik, Michael Haese, TYLER NEWMAN, Kelsey Postlewaite, Brian Surita, Aaron Thompson, Hannah Voogd, Nick Wigglesworth, Kimberly Castleman
March 16, 2022
Great people and enjoyable experience. Thanks to Dylan, Mark and the General Manager Jeff. Would reccomend! Thanks to Dylan, Mark and the General Manager Jeff. Would reccomend! More
Other Employees Tagged: Dylan Marshall, Daniel Bednarczyk , Mark Gilbertson, Jeff Meadows, Alexis Reese
June 16, 2021
Excellent customer service! Carly and Kyle went above and beyond for us! They were efficient, friendly, willing to go the extra mile to get our car in for service. beyond for us! They were efficient, friendly, willing to go the extra mile to get our car in for service. More
Other Employees Tagged: Carly

