Kyle Bettilyon

Do not do business here. I will spare everyone the long story and just hit the highlights. This ordeal lasted a total of 5 months. From January 2 until early May. Took tru I will spare everyone the long story and just hit the highlights. This ordeal lasted a total of 5 months. From January 2 until early May. Took truck in beginning of January for check engine light. Needed new lifters. Covered under warranty. Got truck back only to have it leaking oil. Took truck back only for them to tell me it was “residual left from maintenance” That was wrong. Took truck back again and they confirmed they messed up the job the first time. During this time of them having my truck, they left the keys in it and truck was stolen out of their lot and they had no idea. Truck was vandalized, smoked in and urinated in. Best they could do was “return the truck back to whole” which only turned out to be my truck still smelling like cigarettes and check engine light returning after having for a week. They were “looking for a replacement” but never found one. They weren’t looking very hard. I was passed around between 3 different “managers” My solution was they swap me for the loaner they had me in for what I owed on mine, but of course they wouldn’t do that because they would lose a little bit of money even though truck was stolen due to their negligence. After I stopped calling them every couple of days for an update on a replacement, they stopped reaching out to me hoping I would go away. I don’t have the money or time to take this to court, but I wish I could. Kyle Bettylion, Lee Craig, Wataski and Quintin Hood are all relatively useless when it comes to customer service. I got screwed. Don’t let it happen to you. More

Helpful 0

Report | Print