Kyle Antes

Service center does its best and is as helpful and creative as they can be to get the customer back on the road. Subaru corporate, though, does not seem to care about customer experience, which creat creative as they can be to get the customer back on the road. Subaru corporate, though, does not seem to care about customer experience, which creates its own issues. More

by JOHNYOPP Verified Customer Verified Customer

Report | Print

Great service all around. JP noticed a recall for passenger side airbag sensors, so i added that to the regular service, and because of the extra time for this procedure, JP a JP noticed a recall for passenger side airbag sensors, so i added that to the regular service, and because of the extra time for this procedure, JP arranged for Lyft service back home and then back again to the dealer! Three days later, during a driving rain storm, we hit a deer and the air bags deployed successfully! We were not injured though the windshield was cracked and the grille and one fender damaged. So glad for his attention to detail and accommodating my transportation to and from home! More

by CANNONW Verified Customer Verified Customer

Report | Print

Our salesman, Kirk Lammi was phenomenal! He was friendly, knowledgeable, took us for test drives on different vehicles, and was very helpful! We have purchased multiple vehicles from this He was friendly, knowledgeable, took us for test drives on different vehicles, and was very helpful! We have purchased multiple vehicles from this location and would do so again. Also JP in the service department has been a trusted advisor for years. Our salesman was Kirk Lammi - I am not familiar with the two people listed in this survey More

by helenk0 Verified Customer Verified Customer

Report | Print

Everything about my Subaru Crosstrek purchase has been wonderful! From the sale, delivery and call with Calvin explaining all vehicle functions has exceeded my expectations. wonderful! From the sale, delivery and call with Calvin explaining all vehicle functions has exceeded my expectations. More

by Kmmontour Verified Customer Verified Customer

Report | Print

I took my car in for standard maintenance at 100k. After completion, I drove it home and tried to drive it an hour later. Every emergency light on dashboard came on and the car jerked and was hard t After completion, I drove it home and tried to drive it an hour later. Every emergency light on dashboard came on and the car jerked and was hard to drive. The dealership did come and pick up my car the next day said it was fixed and I was able to drive it home. Now, the dealership is sending me emails telling me there is still maintenance to do. Although nothing was said when I picked up the car. I don't feel like the car drives as well as it did prior to this maintenance and I cannot trust that the work they do is sufficient. What a terrible experience. More

by bonnie.rons Verified Customer Verified Customer

Report | Print

Very slow in final paperwork process they do not value your time. They make promises but change when final docs need to be signed. I will think twice before going with Walser again Many good dealers in your time. They make promises but change when final docs need to be signed. I will think twice before going with Walser again Many good dealers in Twin Cities to put up with this More

by jonathan86 Verified Customer Verified Customer

Report | Print

Clean good selection and a knowledgeable work staff. May come back for the next vechi6 May come back for the next vechi6 More

by pkuhn168 Verified Customer Verified Customer

Report | Print

I got my oil changed in a relatively timely manner. I thought I had a free oil change left, they told me it had expired but they were still able to use it. I thought I had a free oil change left, they told me it had expired but they were still able to use it. More

by NICHOLASWGALLAGHER Verified Customer Verified Customer

Report | Print

Efficient job of performing inspection and oil change and comfortable waiting area. Good wrap-up by attendant. comfortable waiting area. Good wrap-up by attendant. More

by dtmmaol Verified Customer Verified Customer

Report | Print

James did a great job, he made the process very easy. I will recommend the dealer ship and James. I will recommend the dealer ship and James. More

by Flaggek1 Verified Customer Verified Customer

Report | Print