Kyle Anderson

Reliable Chevrolet - NM responded

We understand how frustrating it can be to face repeated battery issues, especially with a new vehicle. It’s clear that your expectations weren’t met, and we recognize how important it is for you to feel confident in the service and support you receive. While your concerns involve several layers, including warranty coverage and diagnostic outcomes, we want to ensure the right people follow up with you to address the remaining concerns. For assistance with your warranty or reimbursement inquiry, please contact Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826. If you’d prefer to speak directly with our Service Department, Cory Reeves, our Service Director, is available at creeves@vtaig.com or 505-338-5932.

Reliable Chevrolet - NM responded

Thank you! We're thrilled to hear you and your son had a great experience with Tierra. Our team strives to create a comfortable environment, and it's wonderful to know that you felt that way. We appreciate your kind words!