Kurt Starner

I lease my Nissan Rogue from this dealership because of the excellent service department. The appointment for an oil change, tire rotation and NYS inspection was easy to make. I waited for my car in th the excellent service department. The appointment for an oil change, tire rotation and NYS inspection was easy to make. I waited for my car in the nicely appointed customer service lounge. Kurt explained the work done. More

by JAHNAY24 Verified Customer Verified Customer

Report | Print

You found and removed a mouse nest while changing my cabin filter (great job!), however when I got home I noticed that a plastic trim piece was cracked near the glove compartment. It is hidden when the cabin filter (great job!), however when I got home I noticed that a plastic trim piece was cracked near the glove compartment. It is hidden when the passenger door is closed, but is very noticeable when the door is open. I believe this trim is removed during the filter replacement. I'm disappointed that this was not brought to my attention. I would like to have the trim piece replaced. Overall I really like the service that Matthews provides, and normally would give them 5 stars' this time only 2. More

by bussojo Verified Customer Verified Customer

Report | Print

Brought a company vehicle for a recall, the appointment was easy to set up on line. The car needed to be left for the morning and they provided a ride back to my office. Everything went smoothly. was easy to set up on line. The car needed to be left for the morning and they provided a ride back to my office. Everything went smoothly. More

by steve@lalordental.com Verified Customer Verified Customer

Report | Print

I arrived e few yearly and was able to drive right in. I waited in your very nice waiting room. Matt was very nice and helpful. I waited in your very nice waiting room. Matt was very nice and helpful. More

by fkillian63 Verified Customer Verified Customer

Report | Print

Was very pleased with the attention to detail and prompt service. She had everything ready for the service. service. She had everything ready for the service. More

by MLWINGARD Verified Customer Verified Customer

Report | Print

This Nissan dealership is great. Fast, quality service you can count on to take good care of your car. Fast, quality service you can count on to take good care of your car. More

by copax7 Verified Customer Verified Customer

Report | Print

excellent people to work with. made sure we were well informed i would highly reccommend them made sure we were well informed i would highly reccommend them More

by jdevita0 Verified Customer Verified Customer

Report | Print

I have had excellent service from this dealership for the last several years and am always comfortable in the waiting room. The staff is friendly and helpful and I feel secure driving my car on my daily comm last several years and am always comfortable in the waiting room. The staff is friendly and helpful and I feel secure driving my car on my daily commute knowing they have checked it over thoroughly at each oil change. More

by michellewells Verified Customer Verified Customer

Report | Print

Kurt is always pleasant to deal with and he is very knowledgeable and never gets flustered knowledgeable and never gets flustered More

by dmurray14 Verified Customer Verified Customer

Report | Print

Kurt was amazing in a very difficult situation. Great commentator. The repair so far seems appropriate. Great commentator. The repair so far seems appropriate. More

by biggolfnut Verified Customer Verified Customer

Report | Print