Kurt Hedmann

Thank you for your service. And I will recommend to a friends and family member that And I will recommend to a friends and family member that More

by ANDRESTHOMAS908 Verified Customer Verified Customer

Report | Print

Took along time for ambient light install over 3 hours . I was offered numerous drinks . Everyone was very kind I was offered numerous drinks . Everyone was very kind More

by DOUGLASJEFF904 Verified Customer Verified Customer

Report | Print

I bought my car elsewhere as it was very hard to find in my area, but brought it to Thornton for maintenance and Kurt was amazing. He kept me informed and had a great demeanor throughout the process. Th my area, but brought it to Thornton for maintenance and Kurt was amazing. He kept me informed and had a great demeanor throughout the process. Thanks!!!! More

by kelli.hayes3399 Verified Customer Verified Customer

Report | Print

Very quick process! This purchase was the quickest and most efficient I've ever experienced at a car dealership. Super kind, courteous, and professional staff. This purchase was the quickest and most efficient I've ever experienced at a car dealership. Super kind, courteous, and professional staff. More

by MELANIESULTON Verified Customer Verified Customer

Report | Print

The people at John Thornton Chevy always takes care of me from the smallest of things to the largest. from the smallest of things to the largest. More

by TONEYVEASLEY Verified Customer Verified Customer

Report | Print

Great explanation of repairs, very reasonable turn around time. Kept me apprised of the work being completed on my vehicle. time. Kept me apprised of the work being completed on my vehicle. More

by shakintheweb Verified Customer Verified Customer

Report | Print

I have been a customer since 1979. They are great folks, both the sales and service folks. I always get my vehicles serviced there. I have recommended them to family and friends on man They are great folks, both the sales and service folks. I always get my vehicles serviced there. I have recommended them to family and friends on many occasions. If one does not buy their new or used vehicle/s there, they are missing an opportunity for great service and deals. More

by Don Brown Verified Customer Verified Customer

Report | Print

Honestly, if I could rate below a 1 I would. This is the worst service department in Douglasville. I'm not sure as to why John Thornton want anyone to rate the service because nothing is being d This is the worst service department in Douglasville. I'm not sure as to why John Thornton want anyone to rate the service because nothing is being done about it. They are still blaming lack of staff on Covid and the world has moved on from that. If you make an appointment, you would think that your car will be service on the appointment time. It takes them 2 to 3 hours on your appointment time to do a oil change. Its even longer to fix a patch in your tie. I have purchased 4 cars from this dealership and was going to make a mistake by purchasing my 16 year old daughter car from here. I refuse to continue to support this dealership when they can't seem to get the service department in order. This should be the main department they work on because after you purchase your car, this department you deal with throughout the life of your car. But its the same thing over and over. I would not recommend anyone to go here. More

by Team Anderson Verified Customer Verified Customer

Report | Print

Customer service awful! Communication awful! Wrong Diagnosis and I paid for it! Not good! Kurt tried to make it right! But wasn’t good enough Communication awful! Wrong Diagnosis and I paid for it! Not good! Kurt tried to make it right! But wasn’t good enough More

by KMBOSLEY1385 Verified Customer Verified Customer

Report | Print

Kevin and Marva were OUTSTANDING in Helping my daughter purchase Camaro… A1 service by 2 EXCELLENT EMPLOYEES purchase Camaro… A1 service by 2 EXCELLENT EMPLOYEES More

Report | Print