Krystie Zhang
Krystie Zhang at Criswell Maserati - Alfa Romeo

Krystie Zhang | Page 13

Finance Manager kzhang@criswellauto.com

Criswell Maserati - Alfa Romeo

19570 Amaranth Drive
Germantown, MD 20874

Contact Me
5.0
212 Reviews

Finance Manager (240) 252-5800 kzhang@criswellauto.com My name is Krystie Zhang. I am the Finance Manager for Criswell Maserati Alfa. I have been with Criswell Automotive since 2005 and with Maserati Alfa for just shy of a decade. I am a Business Professional with more than 20 years of sales and management experience in both automotive financing/leasing environments. My job is to be sure your newest acquisition from Criswell Maserati Alfa is an experience you won’t forget.

Dealership Experience

8 yrs, 1 mo

Languages Spoken

English English

Mandarin Mandarin

5.0

212 Reviews

Write a Review

212 Reviews of Krystie Zhang

January 24, 2021

Dealership Rating
Employee Rating

Just purchased our second vehicle with Alberto's help. First class, all the way. Great service and interactions. Alex came out to say hello, so we asked his advice as well. Krystie was fast, efficient, th More

by cnesnyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alberto Zamorano , Alexander Duarte Leal

Jan 31, 2021

Criswell Maserati - Alfa Romeo responded

We are very pleased to hear that you had such an exceptional experience with our whole team! Thank you for choosing Criswell for your automotive needs.

January 20, 2021

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Employee Rating

I purchased a new vehicle from Criswell on Saturday. 01/21. Alberto was my salesman. Alberto was professional, pleasant, and knowledgeable about the Maserati brand and my model. The overall experien More

by boilerman36
Recommend Dealer
Yes

Other Employees Tagged: Alberto Zamorano

Jan 21, 2021

Criswell Maserati - Alfa Romeo responded

Thank you so much for taking this time to highlight the knowledge, professionalism, and helpfulness of Alberto and our Criswell team! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

January 09, 2021

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I bought an Alfa Romeo Giulia Quadrifoglio on 1/8/2021. The car is awesome, and James was excellent! He had the car warmed up and ready for us when we arrived. He was extremely professional, knowledgeable, More

by George H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Buchanan, James Tan

Jan 13, 2021

Criswell Maserati - Alfa Romeo responded

Thank you George! We are very happy to hear that James and our Criswell team were able to provide you with a 5 star purchasing experience!

January 04, 2021

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Love everything about this automobile transaction. Karifa was so patient and easy to deal with- car and price! I look forward to working together again. More

by Ascoop
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karifa Mara

Jan 13, 2021

Criswell Maserati - Alfa Romeo responded

Congratulations on the purchase of your new vehicle! We are very pleased to hear that our team provided you with a 5 star experience!

January 01, 2021

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Employee Rating

Karifa Mara is extremely professional, has an amazing attitude, and is very accommodating. Despite arriving to the dealership roughly 5 hours before closing on New Years Eve, Karifa was nothing but p More

by JH2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karifa Mara

Jan 13, 2021

Criswell Maserati - Alfa Romeo responded

We love hearing how happy our customers are in their new vehicles so thank you for taking the time to reach out with this feedback! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2020

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On Christmas Eve, I was on a mission to find and purchase my Dream car (which was a birthday gift, a Maserati Ghibli white/red) I was connected to Karifa at Criswell, he contacted me and I informed him of my More

by Carla R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karifa Mara

Dec 30, 2020

Criswell Maserati - Alfa Romeo responded

Carla, thank you for letting us be part of your dream come true for your birthday! Enjoy your new Ghibli and please don't hesitate to reach out to any of our team members if there is anything additional we can assist you with.

December 26, 2020

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Employee Rating

This is my first Maserati QP style that I plan to ride for years to come. Karifa has been a first class sales Associate. Very easy- going!!9 More

by Jvillier52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karifa Mara

Dec 30, 2020

Criswell Maserati - Alfa Romeo responded

Congratulations on the purchase of your new vehicle! We appreciate you taking the time to let us know that you had an excellent purchasing experience with Karifa!

December 25, 2020

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Employee Rating

I purchased an Alfo Romero from Criswell. I worked with Karifa. He was extremely professional and exceptional customer service. I let Karifa know exactly what I was looking for and he let me know once it More

by monicav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karifa Mara

Dec 30, 2020

Criswell Maserati - Alfa Romeo responded

Thank you so much for taking the time to reach out with this feedback. We love hearing how much our customers love their new vehicles! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

December 19, 2020

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Employee Rating

Karifa is amazing!!! Hands down the best car buying experience that I have ever had!!!! I will be getting more cars there!!! Thx u! Stevie More

by Sjeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karifa Mara

Dec 27, 2020

Criswell Maserati - Alfa Romeo responded

Wonderful! Thank you so much for this kind and enthusiastic review of your recent purchasing experience. We look forward to working with you again for all of your future automotive need!

December 15, 2020

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Employee Rating

Krifa Mara and the F&I Manager Krystie were 5 star pros throughout the entire transaction. I was an out of state buyer and they still provided excellent customer service. More

by Sciascia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karifa Mara

Dec 17, 2020

Criswell Maserati - Alfa Romeo responded

Congratulations on the purchase of your new vehicle. We are ecstatic to hear that our team provided you with a 5 star purchasing experience. If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

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