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Krystal Gipson
Krystal Gipson at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Krystal Gipson

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.7
156 Reviews

Dealership Experience

1 yr, 4 mos

Industry Experience

6 yrs, 8 mos

4.7

156 Reviews

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156 Reviews of Krystal Gipson

May 03, 2025

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Employee Rating

So far so good , fast and precise on first oil change ! Had to take my truck in for an update that took about a day , everything seems to be working as it should at the present, great job and team , thanks More

by Snuffysurfdude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive review! We're glad to hear that your oil change was fast and precise, and that your truck update went smoothly. At James Wood Chevrolet Buick GMC Decatur, we strive to provide great service, and it’s wonderful to know our team met your expectations. We appreciate your kind words and look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

May 03, 2025

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Krystal Gipson has been wonderful to work with. She has so much knowledge and explains things extremely well! She has always been very professional! More

by mmjmoss
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the great review! I'm so pleased to hear that Krystal’s professionalism and expertise have made such a positive impact. We appreciate your trust and look forward to seeing you again at James Wood Chevrolet Buick GMC Decatur! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

May 03, 2025

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Employee Rating

Krystal Gipson, has been wonderful to work with. She is very prompt at getting back to you. She is very knowledgeable about my car. She is very helpful! More

by mmjmoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our team at James Wood Chevrolet Buick GMC Decatur. It's great to know that Krystal provided you with prompt and knowledgeable assistance. We appreciate your feedback and look forward to helping you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

April 30, 2025

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Employee Rating

Print and fast service that fulfilled our needs clean and friendly staff assisted us in a timely manner. More

by rdg4955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Bockemehl, Tyler Mayfield

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May 01, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We are thrilled to hear that our team at James Wood Chevrolet Buick GMC Decatur provided you with fast and friendly service that met your needs. We truly appreciate your feedback and look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 30, 2025

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Crystal was very thorough and got us in an out in a day like she told me! More

by CHOPKINS026
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Service Time
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Recommend Dealer
Yes
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May 01, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that Crystal provided you with thorough and efficient service, getting you in and out in a day as promised. We truly appreciate your feedback. We look forward to seeing you again at James Wood Chevrolet Buick GMC Decatur! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 23, 2025

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Employee Rating

Andrew was very pleasant, helpful and straight forward. Would be happy to do business with him again. More

by dolphjohnson
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe, Jennifer Westerlund, Andrew Belden

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Apr 24, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Dolph, for your wonderful review! We're thrilled to hear that you found Andrew pleasant and helpful at James Wood Chevrolet Buick GMC Decatur. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 23, 2025

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The service department was a little slow when attaching a bug shield. But, they did a good job. More

by LADYTRAFIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe

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Apr 25, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! We appreciate your understanding regarding the wait time while our service team attached the bug shield. We're glad to hear that you were happy with the job they did. We strive to improve our efficiency and service at James Wood Chevrolet Buick GMC Decatur. We hope to see you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 12, 2025

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Employee Rating

Always a great experience at James Wood. Our Family has been doing business with them - since 2011. They are our go to GM Dealership. Whether sales or service. Give them a chance and I a More

by back4duty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 13, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We truly appreciate your loyalty over the years and are thrilled to be your go-to GM dealership since 2011. We're committed to providing excellent service in both sales and service. We look forward to continuing to earn your business and helping your family for many more years to come! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 09, 2025

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This is stupid if I have nothing else to say about it so just take this off and leave me alone More

by RLEAVELL
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Recommend Dealer
Yes
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Apr 12, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We acknowledge this review and understand that it is not relevant to this page, nor does James Wood Chevrolet Buick GMC Decatur endorse any products, contacts or services mentioned. Thank you for your feedback. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

April 05, 2025

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Employee Rating

James Wood Motors service department is hands down the best out there!! Krystal Gipson is very knowledgeable and friendly! She is my go-to person for all my service needs!! They are fast and efficient! More

by TXKRIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 06, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our service department at James Wood Chevrolet Buick GMC Decatur. Krystal is indeed a valuable member of our team, and it's great to know that she has become your go-to person for service needs. We appreciate your kind words and look forward to assisting you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

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