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Krystal Gipson
Krystal Gipson at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Krystal Gipson

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.7
140 Reviews

Dealership Experience

1 yr, 2 mos

Industry Experience

6 yrs, 6 mos

4.7

140 Reviews

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140 Reviews of Krystal Gipson

March 09, 2025

Dealership Rating
Employee Rating

Krystal is the best service writer ever. If ya need anything for your vehicle maintenance at James Woods in Decatur call Krystal! More

by JHOLIFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your great review! We're thrilled to hear that you had such a positive experience with Krystal at James Wood Chevrolet Buick GMC Decatur. She truly goes above and beyond for our customers. If you need any further assistance, please don't hesitate to reach out. We look forward to seeing you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

March 08, 2025

Dealership Rating
Employee Rating

The service is usually great but my last visit wasn’t, the tech didn’t pay attention to what I was expecting More

by charlie.east74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I appreciate your feedback regarding your recent visit to James Wood Chevrolet Buick GMC Decatur. We strive for great service, and I understand how disappointing it can be when expectations aren't met. If you would like to discuss this further, please feel free to reach out to us directly. We value your input and are committed to enhancing our services. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

March 08, 2025

Dealership Rating
Employee Rating

Honesty, Integrity, Credibility describes my personal interaction with James Wood Decatur, Texas. From sales, service, and parts department, I find interaction across the board to be the most important More

by robcox15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Starla Johnson, Paul Johnson, Bryan Stanley, Mark Sanders, Matt Smith

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Mar 11, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur since 2007. It's wonderful to hear that our commitment to honesty, integrity, and quality service across all departments has made such a positive impact on your experience. We look forward to continuing to provide you with dependable service and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 06, 2025

Dealership Rating
Employee Rating

Krystal is the best service writer ever. Nick is a good person to be in his position at James Woods in Decatur. More

by JHOLIFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff

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Mar 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the fantastic review! We're thrilled to hear that Krystal and Nick made such a positive impact during your visit to James Wood Chevrolet Buick GMC Decatur. We appreciate your kind words and hope to see you again soon! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

March 04, 2025

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Employee Rating

We purchased a pre-owned traverse from James Woods and brought it for the first time to their service department. We had a great experience. Krystal took great care of us and ensured the work was done in More

by scott@northtarrant.org
Recommend Dealer
Yes
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Mar 05, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with your pre-owned Traverse at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that Krystal provided exceptional service and ensured everything was completed promptly. We appreciate your feedback and look forward to seeing you again for your future service needs! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

March 03, 2025

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Employee Rating

The sales experience has always been excellent 99% of everybody there just fantastic people. It’s a pleasure doing business with Wood Chevrolet. More

by c.hadayia
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Landon East, Shawn Hooe

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Mar 05, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! We're thrilled to hear that your sales experience at James Wood Chevrolet Buick GMC Decatur has been excellent and that our team has made a positive impression. We appreciate your kind words and look forward to serving you again in the future. Your support means a lot to us! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 26, 2025

Dealership Rating
Employee Rating

They are courteous and professional. I never have to worry about upselling or high pressure. More

by ELSOMDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine, Paul Johnson, Dason Howard

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Feb 28, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am glad to hear that you found our team at James Wood Chevrolet Buick GMC Decatur courteous and professional. We pride ourselves on providing a pressure-free experience, and it's great to know that it resonated with you. We look forward to serving you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 23, 2025

Dealership Rating
Employee Rating

Service Department does ok with the bad quality on the GM vehicles. Overall quality of GM vehicles is very poor and won't be buying GM again. More

by PJW148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine

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Feb 25, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I understand your concerns about the quality of GM vehicles. At James Wood Chevrolet Buick GMC Decatur, we strive to ensure our customers receive the best service possible, and we appreciate your insights. If you'd like to discuss your experience further, please feel free to contact us. We value your input and hope to improve your experience in the future. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 22, 2025

Dealership Rating
Employee Rating

Zach in service has always made it a pleasure to do business with James wood service I would highly recommend him and the whole team to anyone More

by Keith Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine, Bryan Stanley

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Feb 26, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I'm thrilled to hear about your positive experience with Zach and our service team at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to me! I look forward to serving you again in the future. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 20, 2025

Dealership Rating
Employee Rating

Always friendly, fast & honest! No one beats their service. My goto place for all times! More

by AMIRALWANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Brandt Wicker, Rusty Ford, Jeffrey Bockemehl, Tyler Mayfield, Asa Johnson Jr, Zach Rhine, Nick Huff, Shawn Hooe

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Feb 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! I greatly appreciate your kind words about the friendly, fast, and honest service you've experienced at James Wood Chevrolet Buick GMC Decatur. I'm thrilled to be your go-to place and look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

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