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Krystal Gipson
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Krystal Gipson
Service Advisor
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
142 Reviews
Dealership Experience
1 yr, 2 mos
Industry Experience
6 yrs, 6 mos
142 Reviews
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142 Reviews of Krystal Gipson
March 23, 2025
I am very happy with the service and friendly and informative visit with Starla Johnson! She was so very helpful! My service advisor (Krystal Gipson) was just great also. David Stokes diagnosed my tr informative visit with Starla Johnson! She was so very helpful! My service advisor (Krystal Gipson) was just great also. David Stokes diagnosed my transmission problem exactly right! Krystal kept me informed about repairs by text until completion which I appreciated! Thank You All! Oh and thanks for the loaner ! More
by dwarner100
Verified CustomerOther Employees Tagged: Starla Johnson, David Stokes
March 16, 2025
Check out was rude when told points were being used for part of payment. First time using GM points and didn’t know how they worked or how to use them for service, could of been a little nicer with explain part of payment. First time using GM points and didn’t know how they worked or how to use them for service, could of been a little nicer with explaining and what was needed to use points. More
by ASHLEYNICHOLE_87
March 08, 2025
Honesty, Integrity, Credibility describes my personal interaction with James Wood Decatur, Texas. From sales, service, and parts department, I find interaction across the board to be the most important interaction with James Wood Decatur, Texas. From sales, service, and parts department, I find interaction across the board to be the most important aspect of choosing James Wood. I have used this dealer since 2007. Past and current interactions with personnel keeps me coming back for dependable, honest and valued customer experiences. Highly Recommend this dealership! More
by robcox15
Other Employees Tagged: Starla Johnson, Paul Johnson, Bryan Stanley, Mark Sanders, Matt Smith
March 04, 2025
We purchased a pre-owned traverse from James Woods and brought it for the first time to their service department. We had a great experience. Krystal took great care of us and ensured the work was done in brought it for the first time to their service department. We had a great experience. Krystal took great care of us and ensured the work was done in a timely fashion. More
by scott@northtarrant.org
March 03, 2025
The sales experience has always been excellent 99% of everybody there just fantastic people. It’s a pleasure doing business with Wood Chevrolet. everybody there just fantastic people. It’s a pleasure doing business with Wood Chevrolet. More
by c.hadayia
Other Employees Tagged: Landon East, Shawn Hooe
February 26, 2025
They are courteous and professional. I never have to worry about upselling or high pressure. I never have to worry about upselling or high pressure. More
by ELSOMDON
Other Employees Tagged: Zach Rhine, Paul Johnson, Dason Howard
February 23, 2025
Service Department does ok with the bad quality on the GM vehicles. Overall quality of GM vehicles is very poor and won't be buying GM again. vehicles. Overall quality of GM vehicles is very poor and won't be buying GM again. More
by PJW148
Other Employees Tagged: Zach Rhine
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