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Kristy Dean
Kristy Dean at Valley Motor City
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Kristy Dean

Service Advisor

Valley Motor City

4100 State Road
Cuyahoga Falls, OH 44223

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4.5
6 Reviews

Dealership Experience

3 yrs, 10 mos

4.5

6 Reviews

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6 Reviews of Kristy Dean

May 10, 2025

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Employee Rating

I spent close to $7000. 00 dollars having my vehicle repaired there. Since then They replaced the water pump 3 times. More

by K_mhayes
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Workmanship
Service Time
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Recommend Dealer
No
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May 07, 2025

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My oil change using Quick Lane was completed, my cabin filter changed and vehicle washed in less than an hour. More

by mcbrcb
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Carr

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May 08, 2025

Valley Motor City responded

Now that’s the kind of quick and efficient service we love to deliver! 🙌 Oil change ✅ Cabin filter ✅ Car wash ✅ — all in under an hour! Thank you for trusting our Quick Lane team to take care of you and your vehicle. We’ll be ready to do it again next time you stop by! Best regards, Valley Motor City 🚗⏱️✨

May 05, 2025

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Sales people were extremely helpful. They got me in and out quickly and had all the answer's to help me get the right vehicle for my needs More

by jasonkarkoff
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Thonen

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May 08, 2025

Valley Motor City responded

Thank you for the great feedback! We’re so glad our sales team could help you find the right vehicle and make the whole process quick and easy — that’s always our goal! 🚗✅ We appreciate you choosing Valley Motor City and look forward to helping you again whenever you need us! Best regards, Valley Motor City 🌟🙌

April 17, 2025

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Great service. Great communication. Thank you for all your hard work. And rapid updates about my vehicle. More

by jmitchell2913
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 18, 2025

Valley Motor City responded

Thank you for the kind words! We're so glad to hear you had a great experience with our service and communication. Keeping you informed every step of the way is a priority for us, and we’re happy it made a difference. We truly appreciate your support and look forward to helping you again anytime! Best regards, Valley Motor City 🚗📲💪

April 17, 2025

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Great Service, Fair Prices, friendly atmosphere, would recommend, professional workers who are knowledgeable about the service provided More

by Chiffonsince1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Betsy Moles, Toni Monaco, Anthony Meeks, Zyan Sheffield

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Apr 18, 2025

Valley Motor City responded

Thank you for the awesome review! We’re so glad you enjoyed great service, fair prices, and a friendly atmosphere—those are all things we take pride in. Our team works hard to be professional and knowledgeable, and it’s great to hear that came through in your experience. We truly appreciate your recommendation and hope to see you again soon! Best regards, Valley Motor City 🚗👍💼

April 08, 2025

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Employee Rating

Great people and very knowledgeable! Waiting time for my vehicle was under what they expected. I would recommend this dealership for your next service! Kyle in the sales department is More

by Dianafuzzy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Betsy Moles, Toni Monaco, Anthony Meeks, Zyan Sheffield

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Apr 10, 2025

Valley Motor City responded

Thank you for the fantastic review! We're so glad to hear that our team impressed you with their knowledge and got your vehicle back to you even faster than expected—that's a win! And we totally agree, Kyle in sales is awesome! We truly appreciate your recommendation and look forward to seeing you again at Valley Motor City! Best regards, Valley Motor City 🚗💪

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