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Kristine Van Overeem
Kristine Van Overeem at Niello Volkswagen
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Kristine Van Overeem

Office Manager

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.2
5 Reviews
4.2

5 Reviews

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5 Reviews of Kristine Van Overeem

March 01, 2025

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Employee Rating

10 out of 10. Niello VW always takes care of each and every customer. I am a customer for life! More

by STAYLOR25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Soriano, Carlos Alvarenga, Scott Russo, Ronald Stevenson, Matthew Wirth, Brandon Lamb, Louis Phan, Pleajur Bryant, Tevin Saelee

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Mar 03, 2025

Niello Volkswagen responded

Thank you for taking the time to leave us a fantastic review. We appreciate your business here at Niello Volkswagen. We hope to see you again soon. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

January 29, 2025

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Employee Rating

The services that I have had always have been done with great customer service and courtesy. They make recommendations with no pressure and provide transportation. Very reliable. More

by maureenellis47
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 29, 2025

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Maureen, and we are thrilled that you found your experience with us here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 07, 2024

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Employee Rating

Did not help me out at all with battery replacement and should have been covered under warranty and did the minimum to make the customer happy I will be contacting BAR to resolve issue More

by abdulibrahim34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Alvarenga, Will Gwaltney III, Scott Russo, Matthew Wirth , Brandon Balassi, Michael Ellis

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Sep 11, 2024

Niello Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 17, 2023

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Great service and always know the process of my vehicle through text messages. I appreciate you and will always be coming her for my vehicle service needs. More

by MADAME0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Koss, Stephen Richardson, Matthew Wirth, Brandon Lamb, Travis Cole , Andrew Adame, Daijah Marsh-Macias, Eddie Thomas, Vincent Vail

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Nov 19, 2023

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

September 13, 2023

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Employee Rating

This team is loaded with Superstars and always go above and beyond to make sure everything is perfect More

by LSHERMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Russo, Matthew Wirth , Brandon Balassi, Michael Ellis, Eddie Thomas

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