Kristine Robes

Excellent service Kristine Robes, was outstanding very friendly. and helpful .thank you very much i'm very happy with my new 2020 GLB 250 4matic suv thanks Kristine Robes, was outstanding very friendly. and helpful .thank you very much i'm very happy with my new 2020 GLB 250 4matic suv thanks More

Report | Print

AIR BA REPLACEMENT CAME IN TO SERVICE MY 2009 C300 FOR AIR BAG REPLACEMENT SERVICE WAS EXCELLENT, AND THE ADVISOR TREATED ME WELL. NO WAITING AND THE PRICE WAS ZERO. CAME IN TO SERVICE MY 2009 C300 FOR AIR BAG REPLACEMENT SERVICE WAS EXCELLENT, AND THE ADVISOR TREATED ME WELL. NO WAITING AND THE PRICE WAS ZERO. More

Report | Print

Kristine was AHHMAZING! The experience was great! The only thing missing was that no water was ever offered. I’ve been to many Benz dealerships and there’s usually continenta The experience was great! The only thing missing was that no water was ever offered. I’ve been to many Benz dealerships and there’s usually continental breakfast & waters. I saw nothing while I waited. More

Report | Print

Amazing Customer Service-Very Professional-Great Followup This is my second purchase from Mercedes Benz-Long Beach and Kristine Valencia. This young lady is all about customer service. She made it so easy, I This is my second purchase from Mercedes Benz-Long Beach and Kristine Valencia. This young lady is all about customer service. She made it so easy, I told Kristine exactly what I wanted and within a few days she had the car brought in from another location, detailed and ready to go. Kristine even offered to deliver the car to me to my office or home. Jose her assistant was also a pleasure to deal with. Jose went around the car with my wife and I, hooked up our phones and did a great job of explaining some of the key features of the vehicle. I have purchased from other top dealerships in Southern California and I have to say Mercedes Benz-Long Beach is by far the best. They know how to take care of the customer are very professional and make buying a new car very easy. Awesome job Kristine & Jose... Thank You, J.W. More

Report | Print

Great help and solution focused. Everyone was respectful and helpful. Every time I had a question, the team followed up and got back to me quickly. Happy to be and remain a customer. Everyone was respectful and helpful. Every time I had a question, the team followed up and got back to me quickly. Happy to be and remain a customer. More

Report | Print

Easy and the deal was very clear I have dealt with Fletcher Jones and Long Beach Mercedes was much easier and honest to work with. The deal was clearly outlined and they stuck to it. I have dealt with Fletcher Jones and Long Beach Mercedes was much easier and honest to work with. The deal was clearly outlined and they stuck to it. More

Report | Print

Excellent experience overall Dez Desbians makes the entire car buying experience actually enjoyable. This is my second Mercedes from Long Beach and I will definitely be back! Man Dez Desbians makes the entire car buying experience actually enjoyable. This is my second Mercedes from Long Beach and I will definitely be back! Many thanks. More

Report | Print

Kristine Robes was the difference!! Kristine made my experience very good, if it hadn't been for her, I would not have leased the car. Kris was just outstanding to work with, Kristine made my experience very good, if it hadn't been for her, I would not have leased the car. Kris was just outstanding to work with, More

Report | Print

The staff seemed to be genuinely interested to assist. The staff who provided me with the purchase services seemed to be genuinely interested in assisting me. However, I perceived some air of disrespect f The staff who provided me with the purchase services seemed to be genuinely interested in assisting me. However, I perceived some air of disrespect from two sales men who did not have anything to do with my purchase. They looked at me and said something "smart." When I approached them to inquire what they said about me, the told me something else. More

Report | Print

Kristine Robes is absolutely fantastic! The streamlined service I received in getting my new car lease was unbelievable. Kristine Robes and Jose are great. I have nothing but praise for th The streamlined service I received in getting my new car lease was unbelievable. Kristine Robes and Jose are great. I have nothing but praise for them. More

Report | Print