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Kristie Marlin

Overview Reviews (270)

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Kristie Marlin

Service Advisor

Pete Mankins Nissan

3707 Summerhill Road
Texarkana, TX 75503

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4.8

270 Reviews

Overview Reviews (270)

Dealership Experience

13 yrs, 5 mos

4.8

270 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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270 Reviews of Kristie Marlin

August 28, 2025

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Employee Rating

Quick and easy! Staff was courteous and professional. Waiting area was nice and didn’t wait long. Staff was courteous and professional. Waiting area was nice and didn’t wait long. More

by WEBBJUSTIN38

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joey Garcia , Johnathan Webb, Tristen Gilliam, Carolyn Monk

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August 28, 2025

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The Service Department is great Mrs. Kristy explains all my questions and was very helpful impressed Kristy explains all my questions and was very helpful impressed More

by BRAILON2015

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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August 18, 2025

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Johnathan and his crew do a absolute wonderful job! I would recommend them every day! I would recommend them every day! More

by HEATHER.NEHLS89

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joey Garcia , Johnathan Webb, Tristen Gilliam, Carolyn Monk, Alexandra Webb

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Aug 20, 2025 -

Pete Mankins Nissan responded

Thank you for the wonderful feedback! We’re thrilled to hear that Johnathan and his team took great care of you. We’ll be sure to share your kind words with them — they’ll be so glad to know they made such a positive impression. We truly appreciate your recommendation!

August 07, 2025

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Employee Rating

They do a great job of taking care of you. Just know that whatever time they tell you the job is going to take, add an hour. Just know that whatever time they tell you the job is going to take, add an hour. More

by DAVIDINARK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 09, 2025 -

Pete Mankins Nissan responded

Thank you for the honest feedback and kind words about our service! We’re glad to hear you felt well taken care of. We appreciate your patience and will work on improving our time estimates moving forward. Your input helps us get better, and we hope to see you again soon!

August 06, 2025

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Great dealership. I bought my last 8 cars with this dealership. I will continue to use them. I bought my last 8 cars with this dealership. I will continue to use them. More

by KALEB2005N

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Dye, Alex Alsup, Johnathan Webb, Tristen Gilliam

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Aug 07, 2025 -

Pete Mankins Nissan responded

Thank you so much for your continued loyalty and support! We're truly honored to have earned your trust over the years and to have helped you with your last 8 vehicles. We look forward to continuing to provide you with the same great service for many more years (and cars) to come!

July 26, 2025

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Took my car in for a warranty repair and they got me fixed right away. fixed right away. More

by DAVIDINARK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 28, 2025 -

Pete Mankins Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 19, 2025

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Employee Rating

Kelvin Howell sold us our vehicle, and he was a phenomenal salesman. Highly recommend him if you’re looking to buy a vehicle! The service department was awesome too. The whole experience was the BE phenomenal salesman. Highly recommend him if you’re looking to buy a vehicle! The service department was awesome too. The whole experience was the BEST we’ve ever had when buying a vehicle! More

by kim-48

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Ash

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Jul 22, 2025 -

Pete Mankins Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

July 15, 2025

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Employee Rating

The service department is excellent diagnostic service called with accurate issue repaired made sure extended warranty was used. Thank you called with accurate issue repaired made sure extended warranty was used. Thank you More

by wandaelijah17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 16, 2025 -

Pete Mankins Nissan responded

Wandaelijah17, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

July 06, 2025

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Employee Rating

Kristie is amazing. This visit was for an oil change, I have white interior and carpet in my vehicle. When finished, they left the inside terrible. I could tell where This visit was for an oil change, I have white interior and carpet in my vehicle. When finished, they left the inside terrible. I could tell where they sat, what was touched. I should both have to ask for the inside to be cleaned but I did. You guys need to do better and change the process. More

by Bosslady

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Carolyn Monk

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Jul 10, 2025 -

Pete Mankins Nissan responded

Hi Bosslady, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to me to hopefully remedy this issue. All the best, Alex at Pete Mankins

July 05, 2025

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Always can get a service on the car without an appointment. Fast and reliable work completed appointment. Fast and reliable work completed More

by FLOYD.ROBERTS12

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Jul 10, 2025 -

Pete Mankins Nissan responded

Floyd.roberts12, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Pete Mankins Nissan!

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