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Kristian Heinrich
Kristian Heinrich at Russ Darrow Metro Chrysler Dodge Jeep RAM

Kristian Heinrich

Service Advisor

Russ Darrow Metro Chrysler Dodge Jeep RAM

10901 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
20 Reviews
4.6

20 Reviews

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20 Reviews of Kristian Heinrich

June 20, 2025

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Employee Rating

Russ Darrow Jeep Service Center is my go-to place to take my Jeep. The service performed is always spot on and the Service Reps (especially Kristian are great). More

by Darrell.s.Blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Villmow

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Jun 20, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Justin Hanna justin.hanna@russdarrow.com

June 19, 2025

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Employee Rating

Excellent fast service. Clean waiting area to wait for vehicle return. Snacks available. Start to finish 40 minutes More

by v.noll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Vansickle

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Jun 19, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM. Justin Hanna justin.hanna@russdarrow.com

June 15, 2025

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Employee Rating

Oil change was done in a timely manner and the inspection and condition of the truck was a nice thing to have. Service writer Kristin is a great person to work with. More

by jlyman1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Villmow, Michael Reichert

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Jun 15, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Justin Hanna justin.hanna@russdarrow.com

June 07, 2025

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Employee Rating

They ALWAYS ALWAYS GET Me Right! ! Work I thought would take a couple days was done over night!! Keep up the Good Work Service Team! More

by ms.quitaw83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard

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Jun 07, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Justin Hanna justin.hanna@russdarrow.com

June 03, 2025

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Excellent work and excellent service thank you for your business I have been going there for years More

by brianhi2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, Megan Villmow

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Jun 03, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thanks for sharing about your experience with Russ Darrow Metro Chrysler Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Justin Hanna justin.hanna@russdarrow.com

June 02, 2025

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Great customer service experience from the moment I drove in, until the moment I left. The service was fast and efficient. I felt valued, as usual. More

by anqunette.hendrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM.

May 16, 2025

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The Svc was good 👍 and the Svc personal did a good job on Svc to my vehicle. More

by vernonmoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, John Vansickle, Megan Villmow, Adrian Flores, Michael Reichert

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May 17, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Tyler Headdy tyler.headdy@russdarrow.com

April 12, 2025

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Employee Rating

Please add tea options and snack options back to the waiting area. There is a 15 word minimum for some reason for this. More

by Muwoeli23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, John Vansickle, Clayton Duckworth, Megan Villmow, Adrian Flores, Brian Semmelmann, Martin Rehfeldt, Shane Bode , Tyler Headdy

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Apr 13, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Tyler Headdy tyler.headdy@russdarrow.com

April 03, 2025

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Employee Rating

I was only in for an oil change and we had to get it all within 30 minutes.I'm guessing it was great service More

by sparkyman1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, John Vansickle, Megan Villmow, Adrian Flores, Michael Reichert

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Apr 03, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Tyler Headdy tyler.headdy@russdarrow.com

March 08, 2025

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As always, the team treated me with professionalism and kept me informed of the repair progress. More

by hensler.michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tyler Headdy tyler.headdy@russdarrow.com

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