Kristal Mercado- Santiago
Client/Owner Loyalty Manager
Kings Nissan
2758 Coney Island Ave.
Brooklyn, NY 11235
Dealership Experience
10 yrs, 7 mos
Languages Spoken
Spanish
376 Reviews
Write a Review376 Reviews of Kristal Mercado- Santiago
November 20, 2024
Atnan is an amazing asset to Nissan. He is friendly and truly cares about the customers. I just got an oil change on my new car but I have worked with him previously with my old car and He is friendly and truly cares about the customers. I just got an oil change on my new car but I have worked with him previously with my old car and he was outstanding. More
Other Employees Tagged: Atnan Guze, Stephen Soto
November 18, 2024
Everything was fine, except for the final bill which was more than twice the amount of my car today's value. Anything else you want to know? more than twice the amount of my car today's value. Anything else you want to know? More
Other Employees Tagged: Atnan Guze
November 16, 2024
All service advisors are honest and knowledgeable. Special acknowledgement for service advisor Atnan Guze for his dedication to customer satisfaction. There is no attempt to recommend unnecessary se Special acknowledgement for service advisor Atnan Guze for his dedication to customer satisfaction. There is no attempt to recommend unnecessary services. More
Other Employees Tagged: Atnan Guze
November 09, 2024
The service personnel was very nice and respectful of me. Like the service. Stop forcing customers to write here. Like the service. Stop forcing customers to write here. More
Other Employees Tagged: Atnan Guze
November 09, 2024
Attan,nanny ,is the best ,he always treats me with respect and honesty,also he is a gentleman always has kind words respect and honesty,also he is a gentleman always has kind words More
Other Employees Tagged: Terry Matarese, James E. O'Rourke, Nick Scalici, Atnan Guze, Vadim Gekker, Michael Gerts, Karim Aga, Dan Vdovichenko, Stephen Soto
November 08, 2024
Antnan is rude and condescending and a horrible person to represent the dealership. I was never going back because of him. I was extremely displeased with his arrogance The only reason I went back is Crysta represent the dealership. I was never going back because of him. I was extremely displeased with his arrogance The only reason I went back is Crystal. She called me to see how my experience was. I told her the truth and she promised to get to the bottom of my problem (which was a recall that they messed up requiring me to spend another early morning at the service center). Crystal kept her promise and the problem was solved. I left grateful and respected, the opposite of the last 2 times. Thank you Crystal. You are an asset to the dealership. More
Other Employees Tagged: Atnan Guze, Stephen Soto
November 03, 2024
As usual very easy to make appointment and drop off vehicle. As well as picking up the vehicle. Always completely satisfied and confident with the work performed. vehicle. As well as picking up the vehicle. Always completely satisfied and confident with the work performed. More
Other Employees Tagged: Atnan Guze, Stephen Soto
November 01, 2024
Atnan did not care much about my problem and did not review the previous issues with the car. If he did he would understand the issue better. Still having issues with A/C unit randomly blowing heat when review the previous issues with the car. If he did he would understand the issue better. Still having issues with A/C unit randomly blowing heat when AC is on or cold air when AC function is turned off. More
Other Employees Tagged: Atnan Guze, Stephen Soto
October 31, 2024
Prompt and courteous service provided by an outstanding staff. Waiting area is clean, convenient and comfortable. staff. Waiting area is clean, convenient and comfortable. More
Other Employees Tagged: Atnan Guze
October 30, 2024
Atnan was transparent and helpful and did everything he could to rectify my cars issue. could to rectify my cars issue. More
Other Employees Tagged: Atnan Guze