Kris Musgrove

Service advisors are nice but the porters are careless. They always change my vehicles settings especially the seat. And they always leave that plastic seat covering, the paper floor covering and that numb They always change my vehicles settings especially the seat. And they always leave that plastic seat covering, the paper floor covering and that number sign that hangs from the rear view. It’s really annoying to have to grab all of it and throw it away. Also, twice I’ve seen them drive my truck up very aggressively and I don’t like it. They should know better to drive a customers car with a little more care instead of like a fast and furious race car. More

by MIMUCF Verified Customer Verified Customer

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Kris is welcoming and helpful. He is puts customers at ease. Service is efficient and I stay informed throughout the process. He is puts customers at ease. Service is efficient and I stay informed throughout the process. More

by anna r Verified Customer Verified Customer

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Wonderful experience and great service received. Kris informed me step by step and I had to wait only 1hr and 20 min. Well done Kris informed me step by step and I had to wait only 1hr and 20 min. Well done More

by MAX Verified Customer Verified Customer

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My service rep, Kris, did a great job. Got me in and out with the problem battery diagnosed and replaced in about an hour. The mechanic even live-streamed me from the shop as he was wrappi Got me in and out with the problem battery diagnosed and replaced in about an hour. The mechanic even live-streamed me from the shop as he was wrapping up to let me know what he was doing, when he'd be done and also what items on my car they had checked that were fine. Meantime I was enjoying their showroom, free lattes and cafe-style tables where all of us repair customers could plug in and work on our laptops while they worked on our cars. Very cool. More

by langleywarn Verified Customer Verified Customer

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Every one of the service agents was very nice. Money particular was very informative and had great customer service. Money particular was very informative and had great customer service. More

by DAVID.BROWDER2020 Verified Customer Verified Customer

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Excellent communication and prompt service to fix the issue we had. Easy check-in and check-out issue we had. Easy check-in and check-out More

by Sivasonr2 Verified Customer Verified Customer

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This dealership runs a scam on unassuming customers. I do not recommend Kia/ this dealership. I do not recommend Kia/ this dealership. More

by Steven rogers Verified Customer Verified Customer

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Exceptional service center. Have brought multiple cars here for years and always recommend their customer care and service! Have brought multiple cars here for years and always recommend their customer care and service! More

by patricktansor Verified Customer Verified Customer

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Great customer service but horrible horrible job washing vehicle ….. ridiculous… car looks like they added dirt and missed several spots vehicle ….. ridiculous… car looks like they added dirt and missed several spots More

by KEYONA SMITH Verified Customer Verified Customer

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Mark and the rest of the team were great best service department I’ve been too had my car in and out in less time then expected car was washed and vacuumed way to go Jim Ellis kia department I’ve been too had my car in and out in less time then expected car was washed and vacuumed way to go Jim Ellis kia More

by Juniorv1029 Verified Customer Verified Customer

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