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Kris Musgrove
Kris Musgrove at Jim Ellis Kia of Kennesaw
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Kris Musgrove

Service Writer

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.7
325 Reviews
4.7

325 Reviews

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325 Reviews of Kris Musgrove

February 20, 2025

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Employee Rating

The young man that assisted me was amazing. He definitely gave top tier customer service. I'll be back because of him. More

by NATASHA_N_TURNER
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Recommend Dealer
Yes
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February 19, 2025

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Took my car in for a service recall and for a couple of issues. I was told everything was fixed. The two issues still persist so they don’t appear to have done anything to fix it. Makes me doubt whether th More

by Andres
Workmanship
Service Communication
Recommend Dealer
No
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February 19, 2025

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My car was ready in a relatively short time span. Chris the customer service person was helpful.It seems better to have appointment during the week instead of the weekend More

by Ebbie 2141
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Recommend Dealer
Yes
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February 16, 2025

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I have been twice and have had a good experience both times. Always good customer service. More

by Jacob
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Recommend Dealer
Yes
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Feb 19, 2025

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Jacob! Thanks again for the positive feedback, and we hope that you have a great day!

February 11, 2025

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nice people and great customer service. i liked the video sent to me about my service More

by Allenedgeell
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Recommend Dealer
Yes
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Feb 14, 2025

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

Feb 18, 2025

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

February 10, 2025

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Advisor was great! Couldn’t be happier. Great seeing a familiar face &will be returning More

by DAVIDKMCCOLLUM
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Recommend Dealer
Yes
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Feb 13, 2025

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

February 03, 2025

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This was second time for the same issue. Service was great & repaired in one day. More

by PBROCK58
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2025

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 01, 2025

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Always prompt, welcoming and fast. Complete the work in the time they say they will. More

by kszekes
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Recommend Dealer
Yes
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Feb 07, 2025

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Kszekes! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 30, 2025

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Incredibly efficient- great service - and I felt very well taken care of. This is a great place to buy a car. I’ve purchased 3 from here. More

by dstass22
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryson Smith, Katherine Nunn, Misty M., Eddie Thornton

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Feb 03, 2025

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Dstass22! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

January 30, 2025

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Great experience! ! Great customer service!!! Highly recommend. I will be back for all of my future service. More

by cassiopeahatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski, Sam Stewart, Phil Joyce, Robert Billings

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Feb 03, 2025

Jim Ellis Kia of Kennesaw responded

Thanks, Cassiopeahatch! We appreciate your continued business with us, and we're looking forward to your next visit! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

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