

Kris Musgrove
Service Writer
Jim Ellis Kia of Kennesaw
1221 Auto Park Drive Northwest
Kennesaw, GA 30144
353 Reviews
Write a Review353 Reviews of Kris Musgrove
June 01, 2025
1t was awesome very friendly staff very knowledgeable staff. Very fast service no waiting in line lunrs fir service staff. Very fast service no waiting in line lunrs fir service More
Other Employees Tagged: Mark Kerkoski, Sam Stewart, Phil Joyce
May 30, 2025
Communication is poor, service techs have no knowledge to service. Lacking in ability to provide any customer service. Lies were told by many employees, and no one seemed to know how to do anything properly. service. Lacking in ability to provide any customer service. Lies were told by many employees, and no one seemed to know how to do anything properly. I will never go here again and will let every person that will listen to me know how bad this location is. More
Other Employees Tagged: Mark Kerkoski, Misty M., Phil Joyce
May 29, 2025
10 out of 10! I could not have asked for a better experience as a first time car buyer! I was nervous to start the process but I’m so grateful for Charli! I apprec I could not have asked for a better experience as a first time car buyer! I was nervous to start the process but I’m so grateful for Charli! I appreciated her calm demeanor and expertise. I appreciated her time to look and retrieve a Kia Sportage specifically in Wolf Grey. Being able to text Charli days in advance was incredibly helpful and eased any nerves I might have had. She made me prepared and confident in my purchase. Cannot rave about Charli enough! Bryson was equally as incredible! Finance is not my favorite topic but he made the process less terrifying and easy to understand. Thank you, Bryson for your camaraderie and for your financial advice. The entire team acknowledged my husband and I. No one was pushy or made the car experience unbearable. So grateful to be part of the Kia Family! Thank you all! More
Other Employees Tagged: Bryson Smith, Matt Rock, Charli Singleton
May 15, 2025
I had a great experience at Jim Ellis Kia of Kennesaw’s service department. I was just there for recall so I was not paying for any services but they treated me very well and walked me through the process service department. I was just there for recall so I was not paying for any services but they treated me very well and walked me through the process and everything I needed. More
May 08, 2025
When you get to dealer service is good. When calling service department on phone to schedule an appointment or ask a service question you are not able to talk with alive person. This should When calling service department on phone to schedule an appointment or ask a service question you are not able to talk with alive person. This should be a priority to have somebody available More
May 03, 2025
The video recording explaining about the car is a genius idea especially for people who don’t know much about the vehicles. Thank you idea especially for people who don’t know much about the vehicles. Thank you More
Other Employees Tagged: Mark Kerkoski, Sam Stewart, Phil Joyce , Robert Billings
April 25, 2025
This is a very good dealership, they show video proof of what’s going on with your car and what they are working on. Quality service. what’s going on with your car and what they are working on. Quality service. More
Other Employees Tagged: Sam Stewart