Kris Musgrove

Although it is a hike (50 miles EACH WAY), I am pleased with the service. I recommend them. The service reps are very attentive and helpful. with the service. I recommend them. The service reps are very attentive and helpful. More

by kbedelson Verified Customer Verified Customer

Report | Print

Excellent customer service. Robert was extremely professional and had me out in a reasonable amount of time Robert was extremely professional and had me out in a reasonable amount of time More

by Crobison42 Verified Customer Verified Customer

Report | Print

Everything went smoothly. Thanks very much for your help. Look forward to my next visit. Thanks very much for your help. Look forward to my next visit. More

by JOHNMBERRY2 Verified Customer Verified Customer

Report | Print

After dropping off my car at 7:45 I had to call the dealership back at 12:45 to find out my car had been finished for some time. After arriving and looking at the car, the exterior was still dirty and dealership back at 12:45 to find out my car had been finished for some time. After arriving and looking at the car, the exterior was still dirty and my front KIA badge had delaminated leaving a very noticeable air bubble. After talking to the service supervisor he told me it was not done at the dealership and it came in that way, but upon looking at the pre inspection photos he had taken the one showing the badge was extremely blurry and you cannot see that the badge was totally intact before getting serviced. After spending $1300 he would not replace my badge after the incident and told me I would receive a call Monday/Tuesday from the manager but still I have not gotten a call. More

by Trey Strasser Verified Customer Verified Customer

Report | Print

Was excellent service the employees very friendly and fast I highly recommend them to serve me fast I highly recommend them to serve me More

by malachimckee11 Verified Customer Verified Customer

Report | Print

I dropped my car off at 7:45 and had to call back at 12:45 to find out it had been ready for some time. When I looked over my car the car was poorly cleaned, and the front badge had delaminated leaving 12:45 to find out it had been ready for some time. When I looked over my car the car was poorly cleaned, and the front badge had delaminated leaving a very noticeable air pocket beneath. When I notified my service advisor he told me the car looked like that when it came in with no proof of that since the picture he had taken was very blurry. This problem still has not been resolved. As of this time I was supposed to receive a call from a manager but have not. More

by Trey Strasser Verified Customer Verified Customer

Report | Print

I purchases 2013 Kia Sportage I had the vehicle for 7 Years. Okay the problem I was having them in the beginning for New Management took over or too much oil was put in my vehicle several time I have pic Years. Okay the problem I was having them in the beginning for New Management took over or too much oil was put in my vehicle several time I have pictures of that and we have a recall on the Kia so they just trying to make my life so complicated I have a warranty and they know about the recall so what gives!! I just want to be treated like any other individual I can't get a loaner car cuz the new management doesn't do that I want them to honor I have it in black and white my warranty still good there's a recall so what's the problem cannot your tech figured it out or what's going on really. More

Report | Print

The service that Kristian provided was amazing. He responded quickly and was very detailed. The mechanic that made the video was also very detailed and informative to let me know what was going on. He responded quickly and was very detailed. The mechanic that made the video was also very detailed and informative to let me know what was going on. 10/10 service More

by quishael33 Verified Customer Verified Customer

Report | Print

Excellent customer service by all staff and I would continue torecommend your dealership to my family and friends. continue torecommend your dealership to my family and friends. More

by KUMARGA Verified Customer Verified Customer

Report | Print

Jim Ellis Kia of Kennesaw provided very fast and efficient service. Employees were helpful and kind. efficient service. Employees were helpful and kind. More

by Brooklin Verified Customer Verified Customer

Report | Print