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Kris Henderson

Overview Reviews (25) Inventory (178)

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Kris Henderson

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Kris Henderson

Service Department Manager

Patriot Chevrolet Buick GMC

4401 Fort Campbell Blvd
Hopkinsville, KY 42240

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4.3

25 Reviews

Overview Reviews (25) Inventory (178)

4.3

25 Reviews

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25 Reviews of Kris Henderson

September 24, 2024

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Employee Rating

They were useless. DEF system in truck failed and they said they couldn’t figure it out. Brand new Truck 6k miles with factory issues and they said they couldn’t help DEF system in truck failed and they said they couldn’t figure it out. Brand new Truck 6k miles with factory issues and they said they couldn’t help More

by Pete

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

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Sep 26, 2024 -

Patriot Chevrolet Buick GMC responded

Hello Pete, we check all codes and performed a diagnostic and could not duplicate your issue. Our technician drove it for a while with no issues. We also told you to stop by anytime it is occurring again so we could see what was going on while it was doing it. Please feel free to contact me at your earliest convivence to discuss this further. Thank you. Best, Gene Curtis, General Manager, (866) 464-2012

September 21, 2024

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Employee Rating

Once they rush you in to a vehicle they are done helping you I purchased a used vehicle with a shifting issue was told not to worry they would take care of it they did not have called and text my salesman n you I purchased a used vehicle with a shifting issue was told not to worry they would take care of it they did not have called and text my salesman now he will not reply I was a very happy customer after this I will never recommend any one to use your dealership More

by dstewart14

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: David Rennier

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Sep 24, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for sharing your experience with us. I understand your frustration regarding the shifting issue with your vehicle and the lack of communication from your salesman. At Patriot Chevrolet Buick GMC, we value your feedback and want to ensure all concerns are addressed. Please reach out to me directly so I can work to resolve this matter. Your satisfaction is important to us, and we want to regain your trust. Best, Gene Curtis, General Manager, (866) 464-2012

September 16, 2024

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Employee Rating

There quick at there jobs an proficient. On time really nice an outgoing. Didnt take long for them to change my fluids an fuel filter. On time really nice an outgoing. Didnt take long for them to change my fluids an fuel filter. More

by jryan415xxsimmons

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zack Rojas, David Rennier

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Sep 18, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your wonderful review! I appreciate your kind words about our team's quick and proficient service at Patriot Chevrolet Buick GMC. It's great to hear that your fluid changes and fuel filter replacement were handled in a timely manner. I look forward to seeing you again for your next service! Best, Gene Curtis, General Manager, (866) 464-2012

September 09, 2024

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Employee Rating

They did what they said. They are very kind and will work with you. Thanks They are very kind and will work with you. Thanks More

by pasmithm2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cortez Ginjauma

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Sep 11, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your kind words! We appreciate you taking the time to share your positive experience at Patriot Chevrolet Buick GMC. Our team strives to provide excellent service, and we're glad to hear that you felt supported. We hope to see you again soon! Best, Gene Curtis, General Manager, (866) 464-2012

September 08, 2024

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Employee Rating

Service dept was friendly and helpful from scheduling the appointment to picking my vehicle up afterwards. appointment to picking my vehicle up afterwards. More

by Adam

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gene Curtis, Mike Hills, Cortez Ginjauma, Zack Rojas , Billy Hooks 5 stars

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Sep 10, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your wonderful feedback, Adam! I'm thrilled to hear that our service department provided you with friendly and helpful assistance from scheduling to picking up your vehicle. At Patriot Chevrolet Buick GMC, I strive to ensure a smooth experience for our customers. I hope to see you again soon! Best, Gene Curtis, General Manager, (866) 464-2012

August 28, 2024

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Employee Rating

Service Dept. Outstanding and very helpful and positive. Personnel are very friendly. Great Job Service Dept. Outstanding and very helpful and positive. Personnel are very friendly. Great Job Service Dept. More

by tparris28

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 29, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with our Service Department at Patriot Chevrolet Buick GMC. Our team takes pride in providing friendly and helpful service, and your kind words are greatly appreciated. I look forward to seeing you again! Best, Gene Curtis, General Manager, (866) 464-2012

August 28, 2024

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Employee Rating

It took a very long time for the part to come in to repair my vehicle. repair my vehicle. More

by isidorocsr8

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Aug 31, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your feedback. I understand that waiting for parts can be frustrating, and I appreciate your patience during this time. If you have further concerns or would like to discuss your experience in more detail, please don't hesitate to contact me at Patriot Chevrolet Buick GMC. I'm here to assist you! Best, Gene Curtis, General Manager, (866) 464-2012

August 25, 2024

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Employee Rating

Great service in all departments. Personnel are friendly, helpful and always willing to help. Thanks Personnel are friendly, helpful and always willing to help. Thanks More

by DOG51

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Rennier

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Aug 26, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your fantastic review! I'm thrilled to hear that you experienced great service in all departments at Patriot Chevrolet Buick GMC. Our team is dedicated to being friendly and helpful, and it’s wonderful to know that we met your expectations. I appreciate your kind words and look forward to serving you again soon! Best, Gene Curtis, General Manager, (866) 464-2012

August 22, 2024

Dealership Rating

Employee Rating

Great dealership with great sales and service. This is my 3 new truck from patriot. This is my 3 new truck from patriot. More

by dgamblin59

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cortez Ginjauma, Zack Rojas, Chad Timmons, David Rennier , Eddie profit

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Aug 23, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your wonderful review! I truly appreciate your loyalty to Patriot Chevrolet Buick GMC and I am thrilled to hear that you've had such positive experiences with our sales and service teams. Congratulations on your new truck! I look forward to serving you again in the future. Safe travels! Best, Gene Curtis, General Manager, (866) 464-2012

August 18, 2024

Dealership Rating

Employee Rating

The dealership was very understanding and met our needs. Highly recommended and did awesome work! Highly recommended and did awesome work! More

by williamwatkins9356

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Micah Perdue, Gene Curtis, Mike Hills, Cortez Ginjauma, Zack Rojas, Chad Timmons, David Rennier , Jeff and Traci Rivera

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Aug 21, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your kind words, William! I'm thrilled to hear that we could meet your needs and provide you with a great experience at Patriot Chevrolet Buick GMC. Your recommendation means a lot to me! I look forward to seeing you again soon. Best, Gene Curtis, General Manager, (866) 464-2012

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