Kris Gaerlan
Kris Gaerlan at Dallas Lease Returns
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Kris Gaerlan

General Manager/Partner

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

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5.0
309 Reviews

Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question

Dealership Experience

20 yrs, 9 mos

Industry Experience

27 yrs, 1 mo

Employee Video

5.0

309 Reviews

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309 Reviews of Kris Gaerlan

January 06, 2025

Dealership Rating
Employee Rating

Yulian was very kind and professional, and went out of his was to take care of us. We weren't pressured to make a deal at any point, and the entire process was pleasant and painless. More

by drewlinnebur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yulian Equihua

Jan 06, 2025

Dallas Lease Returns responded

Drew, Thanks for sharing your thoughts about your experience with Dallas Lease Returns. Yulian and our team appreciate your business and hope to see you again soon!

December 30, 2024

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Employee Rating

I can't speak highly enough of our experience with Alexis. Alexis has helped us twice to find the perfect fit to our family needs,. I’ve never felt forced to make an offer but anytime we’ve shown inte More

by Stefania B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Garcia

Jan 02, 2025

Dallas Lease Returns responded

Thank you for taking the time to write this review, Stefania. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dallas Lease Returns are glad to have you as a customer.

December 30, 2024

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I found Dallas Lease Returns through a friend at work and I am so glad I did. Not only can you get a great deal on a car, but they are a customer service oriented business and they treat you very well. Utmos More

by John Jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Jan 02, 2025

Dallas Lease Returns responded

Thanks, John, for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that Pete and the team were able to assist you and that you had such a positive experience.

December 19, 2024

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The dealership gave me a very welcoming and trusting feeling and I will shop again. More

by Napleon Brewer
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Trade-in Experience
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Recommend Dealer
Yes
Dec 20, 2024

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

December 11, 2024

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I had an incredible experience buying my truck with Pete Hankins! His expertise and dedication made the process smooth and enjoyable. Pete helped me find the truck of my dreams, and I couldn't be happier wi More

by chris.d.stephens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Dec 11, 2024

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Chris, for choosing Dallas Lease Returns!

December 03, 2024

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my extended family has bought their last 7 vehicles from Chris Mikell. It’s always seamless transition. More

by mikefrieri
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Dec 03, 2024

Dallas Lease Returns responded

Thank you, Mike, for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again!

November 18, 2024

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Employee Rating

After reviewing vehicles on the website and looking into pre-qualifications, I was quickly contacted by Afton Stark. She set up an appointment where I was able to look through their entire warehouse invento More

by mhancock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Afton Stark, Angelica Mitchell

Nov 18, 2024

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that Afton was able to assist you and that you had such a positive experience.

November 17, 2024

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Women of DFW! This is the place to get your next car! Call Alexis Garcia and she will assist you from choosing out of the car of your dreams, to finding you the sm More

by sheriwhorton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Alexis had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

November 15, 2024

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Employee Rating

Gabe was great and very knowledgeable. Process was great and dealership was a great experience More

by cscmnt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Roel Ortiz, Angelica Mitchell , Gabriel Harris

Nov 18, 2024

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 13, 2024

Dealership Rating
Employee Rating

I can’t say enough good things about Robert Yousef and the exceptional service he provided throughout our entire transaction. Since we don’t live in Texas, Robert went above and beyond to accommodate our More

by CKW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2024

Dallas Lease Returns responded

Thank you for your fantastic feedback on your recent visit. Thanks for the five-star rating. It's great to hear that Robert was able to assist you and that you had such a positive experience. Congratulations on your new purchase! We appreciate you choosing Dallas Lease Returns and helping spread the word about us.

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