Kris Culhane

Tenvoorde Ford responded

Hi, Thank you for sharing your experience! We're thrilled to hear that Joseph made your F150 purchase easy and straightforward. We truly appreciate your recommendation and look forward to assisting you again in the future!

Tenvoorde Ford responded

Thank you, Joleen, for your wonderful feedback! We're so glad to hear that Kelvin provided you with excellent customer service from start to finish. We truly appreciate your kind words and look forward to assisting you again at Tenvoorde Ford!

Tenvoorde Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Tenvoorde Ford responded

Hi, Thank you for your feedback! We’re glad you enjoy purchasing vehicles at Tenvoorde Ford. We take your concerns about the service experience seriously and appreciate the opportunity to improve. Please let us know how we can better assist you in the future!

Tenvoorde Ford responded

Raymond, the sales person you worked with took another job outside of the company so we were unaware you were trying to get information. We would be more than happy to answer any questions. We are glad you spoke with our general sales manager, Kris Culhane, and setup a time for us to take a look at the concerns areas of your vehicle. You can reach Kris directly at 320-251-0540 or email kculhane@tenvoordeford.com

Tenvoorde Ford responded

Jody, we are sorry for your experience. It appears this stems from the conversations you had in February. First talking with the salesperson, then to accessory manager about a lift for the Bronco, and finally to finance manager without everyone knowing the full story. We dropped the ball in communication and would like to apologize and offer the opportunity to make it right. If you would like to discuss the matter further, please contact our general sales manager Kris Culhane at kculhane@tenvoordeford.com or 320-251-0540.

Tenvoorde Ford responded

Thank you for your feedback! We're glad to hear that you had a friendly and fast experience. We appreciate your kind words about our team!

Tenvoorde Ford responded

Hi, Thank you for your loyalty! We're glad to hear that your experience with Tenvoorde Ford was smooth for your seventh vehicle. We appreciate your trust in us and our commitment to attention to detail!

Tenvoorde Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you loved the salesperson, the atmosphere, and had a professional experience. We're looking forward to seeing you again, and we're always here to provide great service when you need it!

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that our team was responsive to your questions and that the finance department was helpful. We appreciate your support and look forward to serving you again at Tenvoorde Ford!