Kraig Westberg

Great customer service. Work was performed and completed in a timely manner. I will return Work was performed and completed in a timely manner. I will return More

by acdcjeep Verified Customer Verified Customer

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Omar is amazing. His updates and communication were greatly appreciated! He is super friendly and sincere His updates and communication were greatly appreciated! He is super friendly and sincere More

by bsabrady Verified Customer Verified Customer

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Just a typical dealership. No contact at all once you buy the vehicle, especially if it’s service related that they have to cover. Will never go back and never recommend. No contact at all once you buy the vehicle, especially if it’s service related that they have to cover. Will never go back and never recommend. More

by ROGERSB223 Verified Customer Verified Customer

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Everyone says there customer service driven, but then fall short when you get there. Bridget, Omar and the entire Newberg Jeep/Ram service department were an absolute pleasure to work with. They addres fall short when you get there. Bridget, Omar and the entire Newberg Jeep/Ram service department were an absolute pleasure to work with. They addressed my needs, offered solutions, and helped prevent any further issues down the road. Top notch service center in every aspect. Thank you Newberg Jeep/Ram. More

by FORCEHOMEGROUP Verified Customer Verified Customer

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TEN OUT OF TEN. WOULD RECCOMEND. THEY EXCEEDED MY EXPECTATIONS. I WOULD NOT SERVICE ANYWHERE ELSE WOULD RECCOMEND. THEY EXCEEDED MY EXPECTATIONS. I WOULD NOT SERVICE ANYWHERE ELSE More

by Krystalneligan Verified Customer Verified Customer

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Came in for warranty repair work. The service was completed after dealer having the car in the shop for 14 days. As of five days now driving the car post-repair, there seem to be no l The service was completed after dealer having the car in the shop for 14 days. As of five days now driving the car post-repair, there seem to be no leaks. Two other issues have arisen: first, the belt is making noise where it was silent before. Hopefully this will resolve itself with time. Issue was noted in the repair log. More problematic though, is once the car was returned, the service manager stated the oil pressure sender is malfunctioning. He agrees it worked when it was dropped off and now does not due to “coincidental internal failure of the sensor”. They state the pressure is holding when they tested it, but I have no way of verifying as the sensor is now not working. I stated that any reasonable person would expect that if a part was damaged while under the care of the mechanic, the car should be returned with that part repaired/replaced. He said, “This is not how we handle things here”. I questioned the ethics and legality of that decision and he held firm in his decision. I’m now left with over $500 in new repairs to replace this part and am driving a vehicle that I cannot verify is working within safe parameters. To summarize: They worked with Stelantis to get warranty repair work done. Multiple issues with the Jeep have arisen during and after repair. Refusal to take ownership of issues that arose during repair while jeep was in their care. It is reasonable to construe this as negligence or breech of contract. You decide if this dealer is where you want to take your business. More

by zackhillman Verified Customer Verified Customer

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Always a good experience! While I didn’t buy my jeep in Newberg, I do all services there because it’s fast and friendly! While I didn’t buy my jeep in Newberg, I do all services there because it’s fast and friendly! More

by gavin.maccluer Verified Customer Verified Customer

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Omar was very good! He was very thorough with his inspection and made sure I understood! He was very thorough with his inspection and made sure I understood! More

by rjerand Verified Customer Verified Customer

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It was great. I was in and out quicker than I expected and the bill was less than I thought it'd be. A Win Win! I was in and out quicker than I expected and the bill was less than I thought it'd be. A Win Win! More

by SM.BALES Verified Customer Verified Customer

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Great service all around! From scheduling, to work done, communication, and check out. The work was done as expected and on time. From scheduling, to work done, communication, and check out. The work was done as expected and on time. More

by KARA9 Verified Customer Verified Customer

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