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Kostien Jano
Kostien Jano at Subaru of Naples

Kostien Jano

Sales & Leasing Consultant

Subaru of Naples

1410 Solana Rd
Naples, FL 34103

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4.6
23 Reviews
4.6

23 Reviews

Write a Review

23 Reviews of Kostien Jano

May 18, 2025

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Employee Rating

Appreciate the ease of working with Kos he was definitely informed and knowledgeable about the vehicle I was wanting to buy. Would recommend him along with Devoe Subaru. More

by SUSIEQOK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 19, 2025

Subaru of Naples responded

Hi Susie, Thank you for your kind words! We’re glad Kos could make your experience smooth and informative. We appreciate your recommendation and look forward to helping you again at DeVoe Subaru.

May 18, 2025

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Employee Rating

Good process excellent support, great value, friendly, and and helpful customer service good instructional information. Excellent product. We will definitely buy again. More

by JRHUTTNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Mullan , Amy Migt………. , Jack Devoe

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May 20, 2025

Subaru of Naples responded

Thank you for your kind words! We’re glad to hear you had a smooth process and received excellent support from our team. It means a lot that you found our customer service friendly and helpful, and that you’re happy with your DeVoe Buick GMC purchase. We look forward to serving you again!

May 15, 2025

Dealership Rating
Employee Rating

Service, as always, was friendly, prompt, accurate and professional. I was kept posted on the progress and, when work was completed, a comprehensive review was given. Excellent service!! More

by BABYSURGERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2025

Subaru of Naples responded

Hello, and thank you for your wonderful feedback! We're happy to hear that Subaru of Naples continues to provide friendly, prompt, and professional service. Keeping you informed and providing a thorough review is important to us. We appreciate your loyalty!

May 14, 2025

Dealership Rating
Employee Rating

Didn’t seem to be interested in doing business. Told us to return to our NY dealer to get deal we wanted More

by aulita845
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Tyler Mullan, Don Engel, Anthony Cruz, Scotty Hickman

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May 17, 2025

Subaru of Naples responded

Hi, Thank you for your feedback. We're sorry to hear you felt we weren’t interested in earning your business. That’s certainly not the experience we aim to provide at Subaru of Naples. We understand every situation is unique, and we'd welcome the chance to discuss this further if you'd be willing to reach out.

May 12, 2025

Dealership Rating
Employee Rating

The entire experience was fantastic and I love the vehicle. Looking forward to working with the service team in the future More

by RLCDMC3730
Recommend Dealer
Yes

Other Employees Tagged: Amy and Jack Devoe

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May 13, 2025

Subaru of Naples responded

Hello, thank you for your feedback! We’re pleased to hear your entire experience was fantastic and that you love your new vehicle. Our DeVoe Buick GMC service team looks forward to providing you with excellent care in the future!

May 10, 2025

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Employee Rating

Joe was excellent to work with. Car was repaired and returned to me in a timely manner. More

by georgewkf4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Mullan, Don Engel, Josselyne Martinez Martinez, Anthony Cruz, Scotty Hickman

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May 11, 2025

Subaru of Naples responded

Hello George, Thank you for your kind words! We’re glad to hear that Joe provided excellent service and that your car was repaired and returned in a timely manner. We appreciate your feedback and look forward to assisting you again in the future!

May 07, 2025

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Employee Rating

Excellent service from Johnny very respectful and and helpful . Came in to see me and let know my cat would be ready soon. More

by PATRICKBAFFA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2025

Subaru of Naples responded

Thank you for the great feedback, Patrick! We’re so glad to hear Johnny provided respectful and helpful service. We truly appreciate your kind words and look forward to assisting you again at Subaru of Naples!

May 07, 2025

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Employee Rating

Great service,done in a timely manner,and my vehicle was washed and vacuumed,I am very happy with the service preformed today.Excellent!! More

by HAPPYDOG8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Mullan, Don Engel, Josselyne Martinez Martinez, Anthony Cruz, Scotty Hickman

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May 08, 2025

Subaru of Naples responded

Thank you for the fantastic feedback! We’re thrilled to hear that you were happy with the timely service and the extra touches like the car wash and vacuum. We truly appreciate your kind words and look forward to serving you again at Subaru of Naples!

May 05, 2025

Dealership Rating
Employee Rating

Excellent service people provided information clearly and pleasantly. Pleasant waiting area and explanation of service More

by scweismd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2025

Subaru of Naples responded

Hello, thank you for the great feedback! We're glad to hear our team provided clear and friendly service, and that you enjoyed our waiting area and service explanation. We appreciate you choosing Subaru of Naples!

May 05, 2025

Dealership Rating
Employee Rating

Good service. Problem solved. Helped me get new battery and discovered the battery was faulty so no charge to me or you. More

by cjsuttongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Mullan, Don Engel, Josselyne Martinez Martinez, Anthony Cruz, Scotty Hickman

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May 05, 2025

Subaru of Naples responded

Thank you for sharing your experience! We’re so glad to hear that the issue was resolved and that we could help you with the battery. It's great to know that everything worked out smoothly. We appreciate your business and look forward to assisting you again in the future!

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