Konal Hall

For being a dealer I am very upset with the guessing as to a repair for my truck. The words, "Might be", "Not sure", "I think it could be ", is no way to run a service department. I was told it might be t to a repair for my truck. The words, "Might be", "Not sure", "I think it could be ", is no way to run a service department. I was told it might be the transmission cooling system or it could be the transmission. One was $2,050 and the other was $6,800. I choose neither and decided to take it to a diesel mechanic. Found out it was actually a $900 torque converter without taking it apart within and hour and a half. I myself as well as other people are being ripped off by dealers over and over due to quantity over quality. The service writers and techs are paid a commission for over selling the customer. This is not right. You're dishonest and a thief. I am done with dealer service departments. They are all the same. When it is under warranty they still over bill the manufacturer for profit. More

by binkley.dallas Verified Customer Verified Customer

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Service department is always great to work with and i trust them and the mechanics. I have actually become good friends with them. I have know Fon for a long time and he always makes sure everything is r trust them and the mechanics. I have actually become good friends with them. I have know Fon for a long time and he always makes sure everything is right. I have never had any issues with any of the work I have had at this location so your mechanics are top notch. More

by mark.branch Verified Customer Verified Customer

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The job was completed very quick and we were very satisfied with the customer service and the quality of the work. satisfied with the customer service and the quality of the work. More

by skylarhicks Verified Customer Verified Customer

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Very Nice people and Excellent service. I just purchased a new Jeep and will be coming here for service. I just purchased a new Jeep and will be coming here for service. More

by CindyBensen Verified Customer Verified Customer

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Service is always very good at Boone CDJR, the treat me like family and do great work. You can service your vehicle in confidence with them. like family and do great work. You can service your vehicle in confidence with them. More

by dmele96 Verified Customer Verified Customer

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The Service advisors were great and they were able to repair my truck in under 24 hours! repair my truck in under 24 hours! More

by slheim Verified Customer Verified Customer

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KONAL HALL made my experience a wonderful one. He is always so kind, courteous, and calm. He kept me informed on how things were going with my car. Even when telling me how much it is going to He is always so kind, courteous, and calm. He kept me informed on how things were going with my car. Even when telling me how much it is going to cost, KONAL makes it easier to hear by his calming voice. They had my car repaired in a day and a half. I am Very Pleased with Boone Chrysler Jeep. More

by bmcfitness Verified Customer Verified Customer

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Great service, great staff, great prices! We have been long time customers and we Highly recommend this dealership! We have been long time customers and we Highly recommend this dealership! More

by dmele96 Verified Customer Verified Customer

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Got appointment quickly and the service was completed in a timely fashion. I was in and out. a timely fashion. I was in and out. More

by leslieack71 Verified Customer Verified Customer

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Great customer service, with timely response to questions. The texting service is very convenient too! questions. The texting service is very convenient too! More

by tayphil Verified Customer Verified Customer

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