Kolten Ferrier

Great service. Always prompt and courteous. No unexpected charges - I always receive what I’ve planned for. Always prompt and courteous. No unexpected charges - I always receive what I’ve planned for. More

Report | Print

After getting a diagnostic test by Auto Zone telling my grill air shutter was closed, I went Woods. I was told that would be $138 to replace it and $66 for an oil change. After waiting an hour and a half, grill air shutter was closed, I went Woods. I was told that would be $138 to replace it and $66 for an oil change. After waiting an hour and a half, Aylssa Toliver told me that my total was $167.38. I was informed by her that it would cost $728 to replace the grill. She had me under the impression that the grill would cost $138. When I questioned her she was rude and condescending! I’ve never paid $167,38 for an oil change and a look at a part that might need to be replaced. Please don’t miss inform customers and when they have questions, tell them to “stop and listen to what I’m saying.” This is the worst experience I have ever had at Woods! Aylssa is not nice or helpful! She was deceptive and I spent $167.38 today for an oil change! I feel cheated, deceived and unappreciated as a customer! More

Report | Print

Service section is efficient, staff are courteous and upfront over the suggested maintenance for the vehicles. upfront over the suggested maintenance for the vehicles. More

Report | Print

Service was quick, efficient, and the mechanic I dealt with was very personable and professional with was very personable and professional More

Report | Print

Service is always good. The team is very kind and resourceful, explaining services being done, making my experience uneventful 👍🏻 The team is very kind and resourceful, explaining services being done, making my experience uneventful 👍🏻 More

Report | Print

Everytime I come to this dealership for an oil change, I am met with helpful smiles and no issues as a walk in. Definitely my favorite place to go. am met with helpful smiles and no issues as a walk in. Definitely my favorite place to go. More

Report | Print

Service department is always very helpful. They are usually able to get me scheduled for service quickly and at a convenient time. They are usually able to get me scheduled for service quickly and at a convenient time. More

Report | Print

Very professional and knowledgeable staff in service dept. Kolten Ferrier and Rob Smith were exceptional. Kolten spent a great deal of time with me explaining all the features of my newly purchas dept. Kolten Ferrier and Rob Smith were exceptional. Kolten spent a great deal of time with me explaining all the features of my newly purchased 2020 Nissan Rogue SL. More

Report | Print

I always have quick and friendly service when I visit. I know I can count on getting my vehicle serviced within a few days anytime that I call. I know I can count on getting my vehicle serviced within a few days anytime that I call. More

Report | Print

Always have had a positive interactions with employees here. They don’t try and sell you anything that you don’t need. They tell you what is wrong and the cost. Not pushy. If I had any questions, they a here. They don’t try and sell you anything that you don’t need. They tell you what is wrong and the cost. Not pushy. If I had any questions, they answer you the best they can. More

Report | Print