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Kolten Ferrier

Overview Reviews (231) Inventory (416)

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Kolten Ferrier

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9

231 Reviews

Overview Reviews (231) Inventory (416)

4.9

231 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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231 Reviews of Kolten Ferrier

June 03, 2025

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Employee Rating

Always kind and professional. Wait times that are quoted are always spot on so you always know how long to plan on being at the dealership. Wait times that are quoted are always spot on so you always know how long to plan on being at the dealership. More

by BenG

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Service Communication

Recommend Dealer

Yes

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June 03, 2025

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It did take a while, but it was great customer service and they were nice and very hospitality. Five stars really great job. and they were nice and very hospitality. Five stars really great job. More

by jjgonzalez109max

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: EJ Laux, Amanda Watson, Justice Austin, Megan Irizarry

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June 03, 2025

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They where very helpful with my car sp situation very friendly will absolutely return. Customer service was great. friendly will absolutely return. Customer service was great. More

by sabrina.couzens

Recommend Dealer

Yes

Other Employees Tagged: Jack Spence, Rob Smith, Kanyon Salyer, Nate Sousley, Serik Davidson

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May 30, 2025

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Scheduled an oil change and the Customer Service was a 5! Very friendly and knowledgeable as well as helpful! Thank You for displaying customer service skills! Kolten was amazing he deserves to be acknowledg Very friendly and knowledgeable as well as helpful! Thank You for displaying customer service skills! Kolten was amazing he deserves to be acknowledged for great customer service! More

by sexysharon51

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jack Spence, Rob Smith, Kanyon Salyer, Nate Sousley, Serik Davidson

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Jun 01, 2025 -

Wood Nissan Lee's Summit responded

Wow — thank you so much for the fantastic review! We’re so glad to hear your oil change experience was smooth and that our team, especially Kolten, made such a great impression. We completely agree — Kolten is amazing, and we’ll be sure he gets the recognition he deserves. We appreciate your kind words and look forward to seeing you next time!

May 30, 2025

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Employee Rating

I have never had issues with Nissan. They have always done a amazing job. Thank you very much for helping me. They have always done a amazing job. Thank you very much for helping me. More

by Wallerkaylee

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 01, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear that you've consistently had great experiences with Nissan. It means a lot to know our team continues to deliver the kind of service you can count on. We appreciate your loyalty — and we're always here if you need anything. Thanks again!

May 30, 2025

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Always treat me right and does good work! Kolten is great from scheduling to finish! Kolten is great from scheduling to finish! More

by Debbie.gatlin

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Serik Davidson

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Jun 01, 2025 -

Wood Nissan Lee's Summit responded

We love hearing this! Thank you for the kind words — and we couldn’t agree more, Kolten is a rockstar from start to finish. We’re so glad you feel taken care of every time you visit. Can’t wait to see you again!

May 24, 2025

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Employee Rating

Never have any complaints anytime we have service. Love this place and the service people !! Love this place and the service people !! More

by melissa hall

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 28, 2025 -

Wood Nissan Lee's Summit responded

This just made our day—thank you! We’re so glad to hear you’ve had consistently great experiences with us. Our service team works hard to keep things smooth and hassle-free, and it means the world that you love coming here. Can’t wait to have you back!

May 24, 2025

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Always have a great experience at Wood Nissan! They are efficient, speedy and have great customer service! They are efficient, speedy and have great customer service! More

by Taylor Jackman

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 28, 2025 -

Wood Nissan Lee's Summit responded

We love hearing that—thank you! Efficient, speedy, and great service is exactly what we aim for, so it's awesome to know we’re hitting the mark. We appreciate you choosing Wood Nissan and can’t wait to see you next time!

May 24, 2025

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Employee Rating

In for 40K service quick service been going there since the Blue Springs location closed. the Blue Springs location closed. More

by mhassler

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jack Spence, Rob Smith, Kanyon Salyer, Nate Sousley, Serik Davidson

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May 28, 2025 -

Wood Nissan Lee's Summit responded

Thanks so much for sticking with us since the Blue Springs days! We’re glad we could get your 40K service done quickly and keep things running smoothly for you. Appreciate your loyalty—it means a lot!

May 23, 2025

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Employee Rating

I feel so confident in the service department here. They gave me honest information and made me comfortable with which repairs were needed and which to keep on the radar. They gave me honest information and made me comfortable with which repairs were needed and which to keep on the radar. More

by JukeOwner

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jack Spence, Rob Smith, Kanyon Salyer, Nate Sousley, Serik Davidson

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May 25, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for your kind words! We're thrilled to hear that you felt confident and comfortable with our service team—that’s exactly the experience we aim to provide. Being honest and transparent about what’s needed now versus what can wait is part of how we build trust with awesome customers like you. We appreciate you taking the time to share your feedback, and we’ll be here whenever you need us!

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