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Kolten Ferrier
Kolten Ferrier at Wood Nissan Lee's Summit

Kolten Ferrier

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9
265 Reviews
4.9

265 Reviews

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265 Reviews of Kolten Ferrier

July 18, 2025

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Great service department experience from Jack and Colton. Car was dropped off after hours yesterday and repaired before it closed today. More

by Craigbabiarz2003
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Recommend Dealer
Yes

Other Employees Tagged: Jack Spence

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July 18, 2025

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Always friendly & welcoming. Have been going for years & they have always done good honest work. More

by hannahalley1510
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Recommend Dealer
Yes

Other Employees Tagged: Jack Spence

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July 18, 2025

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Excellent Service visit. Service was right on schedule. Didn't expect a car wash with the oil change. More

by kanderscows
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Rob Smith, Kanyon Salyer, Nate Sousley, Serik Davidson

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July 15, 2025

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7-15-2025 My 2023 Rogue had a “clacking” sound for a year. Finally it got loud enough that the service men could hear it. They determined it was the power steering rack needed replacing. Nissan gave More

by emu
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Yes
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Jul 17, 2025

Wood Nissan Lee's Summit responded

Thank you for sharing your experience! I know how frustrating it can be to have a noise no one can catch right away—glad it finally made enough of a fuss to get diagnosed! We’re happy to hear the repair was covered under warranty and that Nissan took care of you with a rental. Even better news? You’ve got your Rogue back and quiet as ever. Here’s to smooth, clack-free drives from here on out!

July 15, 2025

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I was able to bring my Kicks the same day I called for service. I did not need an appointment. They changed my oil, rotated my tires and gave my Kicks a wash! Amazing customer service! More

by Guam 671
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Yes
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Jul 17, 2025

Wood Nissan Lee's Summit responded

That’s what we love to hear! Quick in, well taken care of, and rolling out squeaky clean—just how it should be. We’re so glad we could get your Kicks in same-day and take care of everything for you. Thanks for the awesome feedback, and we’ll be ready whenever you need us next!

July 12, 2025

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Woods Nissan has always done there best to make me a happy customer. The service department is one of the best I have delt with in the 21 years of buying cars. More

by amypense
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Recommend Dealer
Yes
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Jul 15, 2025

Wood Nissan Lee's Summit responded

Wow—21 years of car buying experience and you rank our service department among the best? That means the world to us! We truly appreciate your loyalty and the kind words. Making you a happy customer will always be our goal. Thanks for being part of the Wood Nissan family!

July 12, 2025

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Kept me informed of the work that was being done. Work was done in a timely manner. More

by trish
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Yes
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Jul 15, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the great feedback! We know how important it is to stay in the loop when your vehicle’s in the shop, so I’m glad to hear we kept you informed and got everything handled quickly. We appreciate you choosing us and hope to see you next time your Nissan needs anything!

July 10, 2025

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I have always received excellent service from Wood Nissan. I trust them to keep my Nissan in top shape. More

by rich.burnap
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Recommend Dealer
Yes
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Jul 13, 2025

Wood Nissan Lee's Summit responded

Thank you for the continued trust — that means everything to us! We’re proud to be your go-to team for keeping your Nissan running strong. Excellent service is always the goal, and we’re so glad we’ve earned your confidence over the years. We’ll be here whenever you need us!

July 09, 2025

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The service department was very nice and professional. They made sure I was taken care of More

by pttscthy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Rob Smith, Kanyon Salyer, Serik Davidson

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Jul 10, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear our service team took great care of you. Being nice and professional is the bare minimum—we aim to go above and beyond every time. If there's ever anything else you need, we're just a call or visit away! Thanks again for choosing us!

July 07, 2025

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The service department was very pleasant, efficient, and helpful. Kolten was very attentive to my needs. More

by debcowdery
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 10, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear that our service team—and especially Kolten—made a great impression. We always aim to be efficient and attentive, and it’s great to know that came through during your visit. We truly appreciate you choosing us and look forward to helping you again in the future!

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