Kody Kaminski

We were pre-approved when we walked in but had to play games with the sales manager on extras that I was not required to keep. Furthermore, once we established that they were not going to be able to give games with the sales manager on extras that I was not required to keep. Furthermore, once we established that they were not going to be able to give me a better rate than I was getting from USAA, I still had to haggle on the price with extras and if I would still finance through one of their contacts. Lastly, we waited for 3 hours to meet with the finance manager. He had one customer in his office when we started our wait and that customer was done in 15 min. He then proceeded to walk around the dealership conversating with other employees and just hanging out. Once we were finally called to his office, we were done in 10 min! Unacceptable that we had to wait that long for 10 min. My wife and child had not eaten all day. It appeared that since they were not making money off of us, that it was acceptable to make us wait. We came for a test drive (20 min) and then I told Cody that I wanted the vehicle, we were pre-approved, and I would pay out of pocket for the TT&L. All in all, this should have been an in and out deal in about 2 hours but it turned into a 5-6 hours ordeal. More

by DALLAS8148 Verified Customer Verified Customer

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The experience was great! They found me what I needed at the price I needed to be at! I told them I was in a hurry and this was by far the fastest experience I have ever had a They found me what I needed at the price I needed to be at! I told them I was in a hurry and this was by far the fastest experience I have ever had at a dealership! I will definitely be doing business with Kody again! More

by jon.tristan Verified Customer Verified Customer

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Kody was awesome. Great customer service and professional attitude. Overall experience was excellent across the board. Great customer service and professional attitude. Overall experience was excellent across the board. More

by kseiter Verified Customer Verified Customer

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Although I believe the services provided may be suitable, this service group was dismissive and lacked the ability to provide excellent service. They do not look at your appointment request prior to your arr this service group was dismissive and lacked the ability to provide excellent service. They do not look at your appointment request prior to your arrival to make sure they have the parts or resources needed to perform the service requested, so you may find yourself being rescheduled. There waas a recall on my truck and a part needs to be ordered, instead of proactively communicating with me about the recall to confirm and then order the part and have it available for my appointment so I could service that recall together with my service request, they checked when I arrive. I asked them to order the part and schedule me for the recall service and they failed to follow up with this simple request during my visit. More

by wlnwtz Verified Customer Verified Customer

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