Klaus de Paz

Always a pleasure working with Volvo Santa Monica. Good communication and professional. Prompt service. Thank you! Good communication and professional. Prompt service. Thank you! More

by SUE30 Verified Customer Verified Customer

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They did a great job. Quick helpful and friendly and even provided a loaner. Would recommend Quick helpful and friendly and even provided a loaner. Would recommend More

by CHRIS Curtis Verified Customer Verified Customer

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I really appreciated Robert’s kindness in helping me out! As a first time car owner, I know almost nothing about car maintenance and Robert went above and beyond to help. He expedited my service time, and al As a first time car owner, I know almost nothing about car maintenance and Robert went above and beyond to help. He expedited my service time, and also helped me fixed an issue with the privacy cover in my trunk that broke by itself. I look forward to working with Robert again! More

by RAHIN Verified Customer Verified Customer

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Klaus gave me the best customer service ever! I was met with a warm and welcoming smile, given clear options about the type of service to be provided and as a bonus he researched my file and foun I was met with a warm and welcoming smile, given clear options about the type of service to be provided and as a bonus he researched my file and found my wheel protection coverage and created a claim form there repair. By far more than I expected. My previous service at another dealership was terrible and they acted as if they never heard of the coverage when I needed a tire replaced. Santa Monica gave me their best and I will be utilizing them from here on out. Thank you! More

by SHAROD JACKSON Verified Customer Verified Customer

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Klaus was amazing and fit me in the morning of. My car was ready ahead of the promised time and to make it even better they delivered my car to my house. Volvo customer service is the best! My car was ready ahead of the promised time and to make it even better they delivered my car to my house. Volvo customer service is the best! More

by emilybdebevoise Verified Customer Verified Customer

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Klaus was amazing and fit me in the morning of and returned my car ahead of promised. They ended up delivering it my house which was beyond appreciated. Volvo’s customer service is the best! returned my car ahead of promised. They ended up delivering it my house which was beyond appreciated. Volvo’s customer service is the best! More

by emilybdebevoise Verified Customer Verified Customer

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Klaus is the best thank you for your help and for the lyft to my office while i waited lyft to my office while i waited More

by MJUSTMANN Verified Customer Verified Customer

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Klaus always does a great job and, even though he isn't my primary advisor, Robert Munoz is great too! my primary advisor, Robert Munoz is great too! More

by MTHAYER Verified Customer Verified Customer

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Robert and his team are welcoming as soon as you drive through the gate. They are organized, efficient and on point. Any questions you have Robert answers. He also updates you as the car is being serviced through the gate. They are organized, efficient and on point. Any questions you have Robert answers. He also updates you as the car is being serviced, and is on top of any issues that arise. More

by ALEXANDRASTEVENSON.AS Verified Customer Verified Customer

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Fantastic service, great communication, the dealership made it very easy on me to have this service performed. Thank you! made it very easy on me to have this service performed. Thank you! More

by ADAMDWAGNER Verified Customer Verified Customer

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