Klaus de Paz
Klaus de Paz at Volvo Cars Santa Monica
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Klaus de Paz

Service Advisor

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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5.0
210 Reviews
5.0

210 Reviews

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210 Reviews of Klaus de Paz

January 22, 2025

Dealership Rating
Employee Rating

The Service Dept is very helpful, thorough and efficient. I am very happy with their service. More

by RLISIDRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

Jan 23, 2025

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your experience! We're so glad to hear that you found our Service Department helpful, thorough, and efficient. Your satisfaction is our priority, and we're thrilled you're happy with the service. We look forward to assisting you again at Volvo Cars of Santa Monica!

January 20, 2025

Dealership Rating
Employee Rating

Super easy all around. Impeccable service. Nice people. Quick turnaround. Comprehensive. Easy scheduling and seamless More

by CONLON.GAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

Jan 21, 2025

Volvo Cars Santa Monica responded

Hi Conlon.Gar! We're delighted to hear that you had such a seamless experience with us at Volvo Cars Santa Monica! Thank you for highlighting our service and team. We look forward to assisting you again in the future!

January 19, 2025

Dealership Rating
Employee Rating

I leased my car from Santa Monica Volvo because it was the best dealership experience I had when shopping for a new car, and I will likely remain a customer because of the outstanding service experiences More

by MOLLYMARTINPSYCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arnold Alsua

Jan 20, 2025

Volvo Cars Santa Monica responded

Hi Molly, Thank you for sharing your experience! We're so happy to hear that your leasing experience was the best you've had, and that our maintenance team continues to impress you with their friendly service and quick turnaround. We look forward to continuing to serve you in the future!

January 18, 2025

Dealership Rating
Employee Rating

Volvo Valet was amazing! Easy pickup and return, and great communication about the service in between. I will be back! More

by amyinla321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

Jan 19, 2025

Volvo Cars Santa Monica responded

Hi, Thank you for your kind words! We're thrilled to hear you had a great experience with Volvo Valet. We strive to make things as convenient as possible for our customers, and it's great to know the service was smooth and communication was on point. We look forward to seeing you again soon!

January 08, 2025

Dealership Rating
Employee Rating

I had a great experience with my service technician at Volvo. They were communicative throughout the process and did exactly what they said they would do. My flat tire was fixed, and brake maintenance was More

by DAVID.G.BENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2025

Volvo Cars Santa Monica responded

Hi David. G! We're delighted to hear about your positive experience with our service team at Volvo Cars Santa Monica. It's great that everything was communicated clearly and completed as promised. Thank you for sharing your feedback!

January 08, 2025

Dealership Rating
Employee Rating

Excellent service, as always. Friendly staff, efficient work, and great communication. Thanks again for all your help! More

by DANDAN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

Jan 08, 2025

Volvo Cars Santa Monica responded

DANDAN98, thank you for the kind words! We're delighted to hear that our team at Volvo Cars Santa Monica provided excellent service once again. We appreciate your support and look forward to assisting you in the future!

January 02, 2025

Dealership Rating
Employee Rating

Fabulous service as always! It's a pleasure to bring my car in every time! More

by SUSANOLSEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

Jan 03, 2025

Volvo Cars Santa Monica responded

Thank you for your kind words! We're so happy to hear that you consistently have a positive experience with us. It’s always a pleasure to take care of your car, and we look forward to continuing to serve you in the future!

January 01, 2025

Dealership Rating
Employee Rating

Everything was terrific. My car was ready on time and the technician was helpful and my car cleaned More

by JOSH@THEYOGACOLLECTIVE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Volvo Cars Santa Monica responded

Josh, thank you for the positive feedback about your recent visit here at Volvo Cars Santa Monica! We appreciate your business and hope to see you again next time!

December 31, 2024

Dealership Rating
Employee Rating

I took my car in for the annual warranty service - Klaus was super helpful, pleasant and easy to work with. My car was freshly cleaned when I picked it up! More

by KROCONNOR22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2024

Volvo Cars Santa Monica responded

We're delighted to hear that Klaus provided you with such a positive experience at Volvo Cars Santa Monica. It's great knowing your car was returned freshly cleaned and ready to go! Thanks for sharing this feedback!

December 29, 2024

Dealership Rating
Employee Rating

The service was very easy, very fast and the customer service was wonderful. Thank you! More

by NATHALIECAHEN3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2024

Volvo Cars Santa Monica responded

Nathalie, Thank you for the five-star rating! The team looks forward to working with you again! - Volvo Cars Santa Monica

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