Klaus de Paz

Easy experience. Fast, car picked up and dropped off, adding more words to hit minimum Fast, car picked up and dropped off, adding more words to hit minimum More

by munterhalter Verified Customer Verified Customer

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It was an easy process. I appreciated the quick turn around time. Thank you Very much I appreciated the quick turn around time. Thank you Very much More

by JOELD900 Verified Customer Verified Customer

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I have always had a good experience with the team at Santa Monica Volvo. Klaus did a great job making sure my car was well taken care of and the necessary repairs made at a fair price. Robert was there Santa Monica Volvo. Klaus did a great job making sure my car was well taken care of and the necessary repairs made at a fair price. Robert was there on Saturday when I picked it up and made sure everything was completed to my satisfaction. Thank you both! More

by ASHEPPHIRD Verified Customer Verified Customer

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Klaus and his team in Santa Monica are beyond helpful, knowledgeable and professional. Excellent service! The difference between this great Volvo location and the Culver City one is immense. No comparison knowledgeable and professional. Excellent service! The difference between this great Volvo location and the Culver City one is immense. No comparison. More

by DRRONI1 Verified Customer Verified Customer

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Awesome work. Thankyou for everything, Westlake dealership is the worst dealership I have ever been too. Dennis Kramer and Nesh Sekulic are horrible. I would sti Thankyou for everything, Westlake dealership is the worst dealership I have ever been too. Dennis Kramer and Nesh Sekulic are horrible. I would still be waiting for a call back if I didn’t contact Santa Monica. Those two need to be trained in contacting clients at a reasonable time and re take class in customer service. I would never recommend anyone at that location. I 100 percent would recommend Santa Monica though. People there are caring and get the job done. Keep up the great work! More

by RALPH.SAND04 Verified Customer Verified Customer

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The advisors are exceptional. They are courteous, knowledgeable and have willingness to listen to my concerns. They are courteous, knowledgeable and have willingness to listen to my concerns. More

by MICHEYROTH Verified Customer Verified Customer

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People are nice. Fast. And professional. They send me text and videos about the progress. good Communication Fast. And professional. They send me text and videos about the progress. good Communication More

by HJ.DAVID.CHUNG Verified Customer Verified Customer

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First class experience with a desire to go above and beyond expectations in customer service. It reminded me of an awesome Mid west style customer service on the West Coast. beyond expectations in customer service. It reminded me of an awesome Mid west style customer service on the West Coast. More

by deserthawk Verified Customer Verified Customer

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Robert was a magnificent help and managing the car and all of its needs, the service was extraordinary all of its needs, the service was extraordinary More

by RAFFI Verified Customer Verified Customer

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I was very impressed with the service that I received. I received a video regarding the review of my car in the status of the particular items that were being addressed. The service I received was really I received a video regarding the review of my car in the status of the particular items that were being addressed. The service I received was really outstanding. They were very knowledgeable about my car and provided me with the necessary information that I needed so I was very happy when I left Would recommend anyone who drives a Volvo to go to this location More

by CHERYLSMITHWFC Verified Customer Verified Customer

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