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Klaus de Paz
Klaus de Paz at Volvo Cars Santa Monica
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Klaus de Paz

Service Advisor

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
182 Reviews
4.9

182 Reviews

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182 Reviews of Klaus de Paz

November 23, 2024

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Employee Rating

They always have time for me and do a thorough job. Robert has helped me with my car for years. More

by MEGHANNRUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

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November 21, 2024

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Employee Rating

amazing service and brought my car back to my house for me after it was done being serviced!! More

by MEGDANIELLESPOTTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

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Nov 22, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your experience! We're so glad to hear that you had amazing service and that we could go the extra mile by bringing your car back to you. We truly appreciate your kind words and are here whenever you need us!

November 20, 2024

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Employee Rating

Appreciated the friendly and complete service in the time promised. I recommend for your service needs. More

by BETHDZIFF
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Service Time
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Recommend Dealer
Yes
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Nov 20, 2024

Volvo Cars Santa Monica responded

Beth, we're delighted to hear that you appreciated the service at Volvo Cars Santa Monica! Thank you for recommending us for service needs. We look forward to assisting you again in the future!

November 17, 2024

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Employee Rating

Robert Munoz in the service Department was very kind and helpful. All my concerns were address and my vehicle is running great. I plan to return to Volvo of Santa Monica in the future. The staff is friendly More

by Cafe213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

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Nov 19, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your experience! We're thrilled to hear that Robert Munoz and the rest of our team were able to assist you. It's wonderful to know your vehicle is running great, and we look forward to serving you again at Volvo of Santa Monica in the future!

November 16, 2024

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Employee Rating

The service gentleman was very nice, helpful, friendly and efficient. The gentleman that came to pick my car was excellent. More

by CATCYCLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

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Nov 16, 2024

Volvo Cars Santa Monica responded

We're delighted to hear that our team at Volvo Cars Santa Monica provided you with such excellent service. Thank you for sharing your experience, and we look forward to assisting you again in the future! Safe travels!

November 14, 2024

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Employee Rating

I've always had great service from this dealer -I feel as if I'm treated fairly. More

by PABRAMOWITZ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2024

Volvo Cars Santa Monica responded

We're so glad to hear it! Thank you for rating us five stars! – Volvo Cars Santa Monica

November 14, 2024

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Employee Rating

Klaus was very helpful and so kind. I had to return the next day as we were waiting for a part. Klaus stayed in touch via text and calls. I’m grateful for his professional excellence. More

by CRYSTAL.DOWD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2024

Volvo Cars Santa Monica responded

Crystal, we're delighted to hear that Klaus provided such helpful and kind service at Volvo Cars Santa Monica. Keeping you informed throughout the process is important to us, and we're glad it made a difference in your experience. Thank you for sharing!

November 13, 2024

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Employee Rating

Santa Monica Volvo has always been a pleasure to work with. From the buying experience to their service. More

by THEKAVOR
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for the kind words! We're thrilled to hear you've had a great experience with both our sales and service teams. We appreciate your continued trust in Volvo Cars of Santa Monica!

November 10, 2024

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Employee Rating

Easy experience. Fast, car picked up and dropped off, adding more words to hit minimum More

by munterhalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

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Nov 11, 2024

Volvo Cars Santa Monica responded

Thank you for the awesome review! We look forward to seeing you again! - Volvo Cars Santa Monica

November 06, 2024

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Employee Rating

It was an easy process. I appreciated the quick turn around time. Thank you Very much More

by JOELD900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

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Nov 07, 2024

Volvo Cars Santa Monica responded

Thank you, Joel! We’re glad to hear the process was easy and that we could provide a quick turnaround. We appreciate your feedback and look forward to serving you again at Volvo Cars of Santa Monica!

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