Kitt Ramey

I hate that my car needed repair, but Ethan was great to help and went the extra mile to ensure my repairs were mostly covered by my warranty! help and went the extra mile to ensure my repairs were mostly covered by my warranty! More

by JULIEROWAN Verified Customer Verified Customer

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I highly recommend Key Acura for your car buying needs. Kitt was a top notch salesman. Kitt was professional, knowledgeable and responsive. He was patient and helpful in answering all my questions and tr Kitt was a top notch salesman. Kitt was professional, knowledgeable and responsive. He was patient and helpful in answering all my questions and treated us like VIP customers from the moment we met. Buy an Acura from Kitt, you won’t be disappointed! More

by ANGDWEISS Verified Customer Verified Customer

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This was far and away the worst car buying experience I've ever had. I bought a car for cash - and it took them over 4 hours. Then, the vehicle turned out to be such a lemon that when I brought it ba I've ever had. I bought a car for cash - and it took them over 4 hours. Then, the vehicle turned out to be such a lemon that when I brought it back to them, they subtracted $1,000 from the amount I was refunded. But wait... There's more. Two weeks later, the check they said would be mailed to me never arrived. When I went into the dealership, they told me they would look into it. They found the check was sitting in their business office. A week later, the I still haven't received the check - and Kit... Well, I've had more productive conversations with my cat than with this uncaring, unprofessional, incompetent excuse for a sales manager. More

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On 1/30/2026 purchased a 2026 Acura MDX Advance. Ashley McNiel did an excellent job handling the overall purchase and trade in and it was a pleasure working with her. She is very knowledgeable and i Ashley McNiel did an excellent job handling the overall purchase and trade in and it was a pleasure working with her. She is very knowledgeable and is a true asset for Key Acura of Reno. More

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They do what you ask them to do. They do it in a friendly manner. Their Manet makes you want to come back. They do it in a friendly manner. Their Manet makes you want to come back. More

by Harry Verified Customer Verified Customer

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We bought a new 2025 RDX to replace our 2013. Our experience at Key Acura was outstanding. The Sales Manager Kitt, listened to our budget and what we were looking for. They meet the amount we req Our experience at Key Acura was outstanding. The Sales Manager Kitt, listened to our budget and what we were looking for. They meet the amount we requested for a trade value of the previous RDX. We appreciated the financial conversation, and there was no pressure to purchase. We recommend you visit Key Acura to see if your needs can be meet and they fall in line with your vehicle budget. The waiting area is comfortable and all the staff are friendly. We returned the following day to ask additional questions and we were greeted with the same friendly service. Ashley was a great help with the technology of this new vehicle. More

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