Kirsten Jones

Quick, efficient, and everyone was very friendly. I was in and out ona Saturday morning, no problems at all I was in and out ona Saturday morning, no problems at all More

by Dbi Verified Customer Verified Customer

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Appointment felt quick and she was informative with my vehicle and possible up coming expenses. vehicle and possible up coming expenses. More

by AIRDOOD18 Verified Customer Verified Customer

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I am always happy with the service I am provided. The technician are always informative and thorough. I wouldn't dream of taking my car anywhere else. The technician are always informative and thorough. I wouldn't dream of taking my car anywhere else. More

by KEITCHYUS Verified Customer Verified Customer

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Russ Darrow has always treated me with respect and honesty. They do excellent work and send you a video of the condition of your car and the work that it needs done. Kirsten Jones provided me with a l honesty. They do excellent work and send you a video of the condition of your car and the work that it needs done. Kirsten Jones provided me with a level of customer service that I frankly have not experienced in the past and is an absolute gem. More

by ORANGECROW71 Verified Customer Verified Customer

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Pleasant attentive and courteous. We love getting our vehicles serviced at Russ Darrow Metro Mazda if Milwaukee We love getting our vehicles serviced at Russ Darrow Metro Mazda if Milwaukee More

by benvideslinda Verified Customer Verified Customer

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Great service all around. No complaints. Everything was explained. Would recommend to others. 10/10. No complaints. Everything was explained. Would recommend to others. 10/10. More

by JON.ELLIOTT1117 Verified Customer Verified Customer

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She had my car less than 12 hours and she want to charge me $200 for diagnostics for a vehicle that had bumper-to-bumper warranty. She was awful. My car never got diagnosed and they held it for a week and n me $200 for diagnostics for a vehicle that had bumper-to-bumper warranty. She was awful. My car never got diagnosed and they held it for a week and nobody called me back. More

by brunner4106 Verified Customer Verified Customer

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Serive appointment was supposed to take 1 hour, 1 hour 30 minutes at most. Ended up taking over 2 hours. Only got 1 update during the course of service. minutes at most. Ended up taking over 2 hours. Only got 1 update during the course of service. More

by MJ Verified Customer Verified Customer

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The staff is always friendly and ready to help. They never want their customer to feel inconvenienced by anything that has gone wrong with the car so they had a loaner car waiting for me when I nee They never want their customer to feel inconvenienced by anything that has gone wrong with the car so they had a loaner car waiting for me when I needed service that was going to take a few weeks to complete. Spectacular service! More

by SARAH.R.EBERT Verified Customer Verified Customer

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Very pleasant experience, she always is welcoming and courteous. Oil change was quick and it s always great coming to your dealership courteous. Oil change was quick and it s always great coming to your dealership More

by BDA.M Verified Customer Verified Customer

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