Kirk Strickland
Kirk Strickland at Garber Randall Buick GMC
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Kirk Strickland

Service Advisor

Garber Randall Buick GMC

5375 Thomas Road
Canandaigua , NY 14424

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4.8
60 Reviews
4.8

60 Reviews

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60 Reviews of Kirk Strickland

November 12, 2024

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Pleasure working with with Mr. Strickland as always. Randall is by far the best dealership to work for. More

by KBEERS33
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 13, 2024

Garber Randall Buick GMC responded

We're delighted to hear that Mr. Strickland and the team at Garber Randall Buick GMC Cadillac made your experience a pleasure! Thanks for sharing your feedback with us!

November 09, 2024

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I was given a review of some of the techie settings by Andre and Kirk always has my back for service. More

by CAROLGENECCO0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andre

Nov 11, 2024

Garber Randall Buick GMC responded

Carol, we're delighted to hear that Andre and Kirk provided you with excellent service at Garber Randall Buick GMC Cadillac. Thank you for sharing your experience!

November 08, 2024

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Kirk and his team always do an excellent job scheduling and repairing my vehicle. He always has a loaner vehicle available if needed & asks if I'd like the vehicle washed. Who could ask for more. More

by ALAN DEBUONO
Service Price Transparency
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Recommend Dealer
Yes
Nov 08, 2024

Garber Randall Buick GMC responded

Alan, we're delighted to hear that Kirk and the team at Garber Randall Buick GMC Cadillac consistently provide you with excellent service. We appreciate your kind words and look forward to continuing to meet your needs!

October 30, 2024

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They're always professional and the customer service from everyone is alway top notch . their always accommodating and professional More

by JPK5167
Service Price Transparency
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Recommend Dealer
Yes
Oct 31, 2024

Garber Randall Buick GMC responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Garber Randall Buick GMC Cadillac consistently provides top-notch service. We appreciate your support and look forward to serving you again in the future!

October 22, 2024

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Sam was great to work with for the purchase and everyone in the sales office has been helpful with my growing electric car charging knowledge. The service section is always top notch and Kirk has always bee More

by CAROLGENECCO0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Macaluso, Dmitiry Akselrod

Oct 25, 2024

Garber Randall Buick GMC responded

Carol, we're delighted to hear that Sam and Kirk provided such excellent service at Garber Randall Buick GMC Cadillac. Thank you for sharing your experience with us!

October 10, 2024

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They always do a great job on my car and everyone there make you feel welcomed when you walk in the door. More

by CBOYCE10
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 11, 2024

Garber Randall Buick GMC responded

We're delighted to hear that you consistently feel welcomed and receive great service at Garber Randall Buick GMC Cadillac. Thank you for your kind words, and we look forward to seeing you again!

October 04, 2024

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Employee Rating

I had to bring in my Cadillac for service and a recall. I asked for a loaner and was told none was available. My wife followed me in to drop off the car instead of me waiting. I received a call that day sa More

by SCANMAN1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 07, 2024

Garber Randall Buick GMC responded

Thank you for sharing your experience. I apologize for the inconvenience with the loaner vehicle situation and any disruption it caused to your plans. We strive to provide a seamless service experience, and it seems we fell short this time. If there's anything further you'd like to discuss or if there are other concerns, please feel free to reach out.

September 25, 2024

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I purchased a used Cadillac SRX from Dimitri @ Garber Randall Cadillac and the experience was superb. He was straightforward, professional, helpful and timely. I would highly recommend Dimitri if you'r More

by greg
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dmitiry Akselrod

Sep 27, 2024

Garber Randall Buick GMC responded

Greg, thank you for the glowing review! We're delighted to hear that Dimitri and Kirk provided such excellent service at Garber Randall Buick GMC Cadillac. We appreciate your recommendation and look forward to serving you again in the future!

September 16, 2024

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Employee Rating

A fuel related module went on my '21 Acadia and the vehicle was towed to the dealership where I purchased it, even though it was not the closest GMC dealership. It took just over a week to assess and More

by BRIANSKOCZYLAS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Penna

Sep 16, 2024

Garber Randall Buick GMC responded

Thank you for sharing your experience. We apologize for the delay in assessing and repairing your vehicle. Your feedback is valuable to us, and we hope you'll consider giving us another chance in the future. If you have further concerns or questions, please feel free to reach out.

September 01, 2024

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Employee Rating

The dealership did a great job. They made sure to fix everything, they even found items that I didn't know about. More

by TSEIBOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Garber Randall Buick GMC responded

Thank you for the positive feedback! We're glad to hear that our team at Garber Randall Buick GMC Cadillac went above and beyond in addressing all your vehicle's needs. We appreciate your support!

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