The truck was online at 39,700.
00 without asking Halk made it a certified vehicle adding 1700.00+ to the price. Unfortunately, I forgot my glasses the day I picked it up and did not
00 without asking Halk made it a certified vehicle adding 1700.00+ to the price. Unfortunately, I forgot my glasses the day I picked it up and did not catch the shady underhanded car dealer BS. Also, beware of the license plate frame they send the car out with nearly completely covers the state name, giving any LEO a perfectly legitimate reason to pull you over. Needless to say, I will not be back.
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by RAGINGBULLWINKLE.217
Verified Customer
Verified Customer
Other Employees Tagged:
Andrew Munson
Nov 29, 2022 -
Hawk Ford of St. Charles responded
Hi Gary,
My name is Jessica, I am one of the Managers at Hawk Ford of St. Charles. I wanted to personally reach out to you to discuss your recent visit to our Dealership. Can you please call me when you have a chance? I can be reached at 630-584-1800 ext. 830.
Thank you in advance.
Jessica Vida
Guest Experience Manager
Hawk Ford of St. Charles
630-584-1800 ext. 830
Nov 29, 2022 -
Hawk Ford of St. Charles responded
Hi Gary,
Please give me a call at 630-584-1800 ext. 830 to discuss further.
Thank you in advance,
Jessica
Dec 08, 2022 -
Hawk Ford of St. Charles responded
Hi Gary, thank you for taking my call yesterday! I did call you back a few minutes ago and someone took a message for you. I was able to confirm that the F-150 Conventional Towing Guide that was used to discuss your towing inquiry on your 2019 Ford F-150 was in fact the correct one. Based on your needs, this truck is equipped to handle. I also have clarification for you on your question regarding the transmission, I can be reached at 630-584-1800 ext. 830. I look forward to hearing from you soon.
Thank you!
Jessica Vida, Manager
Hawk Ford of St. Charles
Nov 29, 2022 -
RAGINGBULLWINKLE.217 responded
Hey, it is what it is, my bad for forgetting my glasses. It's been a while since I bought a car would have thought pushing the "True Coat" was in the past, but I guess not. Congratulations you got one past a disabled veteran with TBIs.
Dec 01, 2022 -
RAGINGBULLWINKLE.217 responded
Just when I thought this was in the review, BUT wait these more.
I explicitly asked Hawk ONLY apply to Ford Credit for financing as I have a history with them and my situation is uncommon and Ford is the path of my not having to explain who and what I am. Now they did finance it with Ford HOWEVER, I received a rejection letter from Chase Bank today. Thanks, Halk you really know how to F with people. Might I suggest a good audiology clinic? Never never never ever again!!
Kirk Brown at Hawk Ford in St.
Charles is awesome. Leased an Explorer and ended a prior lease, Made it easy & seamless!
Charles is awesome. Leased an Explorer and ended a prior lease, Made it easy & seamless!
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by JOLSON12
Verified Customer
Verified Customer
Nov 12, 2022 -
Hawk Ford of St. Charles responded
Hi, thank you for your kind review; we are happy to pass along your comments to Kirk here at Hawk Ford of St. Charles! If you have any further questions, please don't hesitate to reach out!
Thank you for your business. We appreciate you as a Hawk customer!
Best place on earth to buy new car or truck.
Thanks again for everything.
I wish you more happy clients.
Thanks again for everything.
I wish you more happy clients.
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by ROMAN6
Verified Customer
Verified Customer
Oct 23, 2022 -
Hawk Ford of St. Charles responded
Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Kirk and the Hawk team were fantastic to work with from
the time I placed my custom order to the time it was delivered. One of the best dealership experiences I've had and would highly recommend Kirk and
the time I placed my custom order to the time it was delivered. One of the best dealership experiences I've had and would highly recommend Kirk and Hawk Ford of St. Charles.
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by MG23
Sep 24, 2022 -
Hawk Ford of St. Charles responded
Hi, we appreciate your recommendation of our dealership! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
This is the only dearlership I would go to for a ford!
The entire experience was amazing.
The entire experience was amazing.
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by JON57
Verified Customer
Verified Customer
Sep 05, 2022 -
Hawk Ford of St. Charles responded
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Jennifer in service was fantastic.
I was able to get my Escape in and out quickly
I was able to get my Escape in and out quickly
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by kb356
Verified Customer
Verified Customer
Other Employees Tagged:
Jennifer Rocio
Aug 12, 2022 -
Hawk Ford of St. Charles responded
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer!
Kirk Brown is an outstanding knowledgable professional
who went out of his way to satisfy me. Kirk was very accommodating as I made several changes to my order over several days. He kept me well informed
who went out of his way to satisfy me. Kirk was very accommodating as I made several changes to my order over several days. He kept me well informed throughout the entire purchasing process.
I would recommend Kirk and Hawk Ford to anyone.
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by VERISARIOB
Verified Customer
Verified Customer
Other Employees Tagged:
Andrew Munson
Aug 06, 2022 -
Hawk Ford of St. Charles responded
Hi, we appreciate your recommendation of our dealership! Thank you for your business, we appreciate you as a Hawk customer!
My salesman Kirk.
Brown was great and so was the rest of the Hawk team.
Brown was great and so was the rest of the Hawk team.
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by VINNYDHG
Verified Customer
Verified Customer
Other Employees Tagged:
Andrew Munson
Aug 04, 2022 -
Hawk Ford of St. Charles responded
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your business, we appreciate you as a Hawk customer!
Sam is everything you hope a car salesman will be.
.. Friendly, polite, personable, empathetic. realistic, courteous, and most importantly geniune! This is everything that a major purchase should enta
.. Friendly, polite, personable, empathetic. realistic, courteous, and most importantly geniune! This is everything that a major purchase should entail but rarely achieves. I immediately made a referal that ended up in another sale for the dealership. This simply put is because Sam truly raised the bar and EARNED our business. Sincerely, Brian and Jillian
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by highway1
Verified Customer
Verified Customer
Other Employees Tagged:
Sam Menkovic, Andrew Munson
Aug 01, 2022 -
Hawk Ford of St. Charles responded
Hi, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Thank you for your business, we appreciate you as a Hawk customer!
Working with Kirk Brown was a great experience.
He is professional, to the point and extremely helpful through the purchasing process!
He is professional, to the point and extremely helpful through the purchasing process!
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by ADAM.PORTER2
Jul 31, 2022 -
Hawk Ford of St. Charles responded
Hi Adam, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer!
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17 yrs, 9 mos
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