Kiran Roka

I want to take a moment to sincerely apologize to the team at Hampstead Preowned. When I first bought my car, my experience was truly wonderful, and I was excited to personalize it just a bit. However, a team at Hampstead Preowned. When I first bought my car, my experience was truly wonderful, and I was excited to personalize it just a bit. However, after decorating the interior, I faced an unexpected issue—the very next day, my car wouldn't start. I was incredibly frustrated, especially considering it was only two weeks old. I reached out to Hampstead Preowned, and I appreciate how they listened to my concerns and jumped into action. I arranged for my car to be towed back to the dealership, and after a thorough diagnosis, they discovered that the decorative ring I had placed around the ignition was interfering with the key's chip. I can't express enough how grateful I am that Hampstead took the time to identify the problem. If it weren't for their expertise and dedication, I could have ended up with a hefty repair bill. I truly apologize for any misunderstandings or frustrations I may have caused during this process. I'm just relieved it wasn't anything major, and I am thankful for the support I received. If circumstances ever change, I’ll be sure to take back my apology😁. Thank you so much, Hampstead Preowned, for your understanding and assistance! 😊🙏🏾 More

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A breath of fresh air ! ! , MO was outstanding , all services where fantastic, I’m telling everyone about Hampstead pre-own ! , MO was outstanding , all services where fantastic, I’m telling everyone about Hampstead pre-own More

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When you purchase a vehicle, there are many people involved and most you don't spend much time with. Kiran was top notch, caring, attentive, and responsive. As he was the last person we spoke to the e involved and most you don't spend much time with. Kiran was top notch, caring, attentive, and responsive. As he was the last person we spoke to the evening i purchased my vehicle. He also called a couple days later to ask how i was enjoying my vehicle. And didnt hesitate when i mentioned an issue. Thank you! I appreciate you so much! More

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All support staff was friendly and helpful. Stephan, my sales person, was very friendly and helpful. Good communication skills, especially on the phone and explaining the various aspects of th Stephan, my sales person, was very friendly and helpful. Good communication skills, especially on the phone and explaining the various aspects of the purchase. Would recommend to family and friends. More

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