Kinzie Kellum

Centennial Subaru responded

Thank you for sharing your experience with us! We understand that going through the car-buying process on your own can feel a bit overwhelming, and we’re so glad our team could make you feel comfortable and supported every step of the way. Your trust and confidence mean a lot, and we’re here to help whenever you need us again in the future. Enjoy your new car! Robert Baugh Sales Manager

Centennial Subaru responded

Vegasretiree, Thank you so much for sharing your experience! We’re thrilled to know our team took the time to listen to your needs and treat you with warmth and respect. Your satisfaction is always our top priority, and we’re glad we could help you find just what you were looking for. We appreciate your trust and hope to see you again! Robert Baugh Sales Manager

Centennial Subaru responded

Thank you so much for sharing your experience! We’re thrilled to know you felt no pressure and that our team’s welcoming approach, along with our clean and comfortable environment, helped streamline the process. Your satisfaction means a lot to us, and we truly appreciate your kind words. We look forward to helping you again in the future! Robert Baugh Sales Manager

Centennial Subaru responded

payneharold42, Thank you for taking the time to share your experience! We’re glad to hear you found the process easy and felt treated fairly. It means a lot that you’d consider returning to us in the future, and we look forward to welcoming you back whenever you need us again. Your satisfaction is our top priority! Robert Baugh Sales Manager

Centennial Subaru responded

Plaujr, Thank you for taking the time to share your feedback. I’m sorry to hear that your first experience with an EV and our dealership didn’t meet your expectations. Providing a thorough and supportive introduction to your new vehicle is important to us, and it’s clear we fell short in delivering the level of care you deserved. I want to make things right. I’d like to personally ensure that you receive the full walkthrough of your EV’s features and answer any questions you have. Additionally, I’ll review why our follow-up fell behind so that this does not happen again. Please feel free to contact me directly, so we can address your concerns promptly. Your satisfaction is a priority, and I’d appreciate the opportunity to regain your trust. Robert Baugh Sales Manager