Kimberly Heath

After getting my car serviced with Gettel’s Acura Service Dept., over the last several years, I will always have to consider how good other dealership’s service dept. rate with their customers. The Servic Dept., over the last several years, I will always have to consider how good other dealership’s service dept. rate with their customers. The Service Dept. at Gettel’s has done a wonderful job servicing my car & in a timely fashion. Also, the service dept. representatives have always been very courteous & helpful. More

Report | Print

Our service advisor, Kimber, was great. She explained what needed to be done, helped us with costs, and even provided a loaner while work was being done. Excellent service! She explained what needed to be done, helped us with costs, and even provided a loaner while work was being done. Excellent service! More

Report | Print

Service was 4 stars. Good, but nothing special. Dealer/Service environment is 2 stars. The waiting area is not nearly as nice as the nearby Lexus dealer’s waiting area. Good, but nothing special. Dealer/Service environment is 2 stars. The waiting area is not nearly as nice as the nearby Lexus dealer’s waiting area. Gettel Acura needs to up their game and be a luxury car dealer. More

Report | Print

I was greeted with a smile by all the employees. They were on time for my service appointment and completed the work in the stated time. Very satisfied. They were on time for my service appointment and completed the work in the stated time. Very satisfied. More

Report | Print

I was impressed not only by the Recall fix, but mostly by Kimber Heath the Assistant Service Manager at Gettel Acura. She is excellent at her job AND at Customer support. She has the rare qualities of a ge Kimber Heath the Assistant Service Manager at Gettel Acura. She is excellent at her job AND at Customer support. She has the rare qualities of a genuine personality, kindness and support, not easy to find in today's world. When I couldn't make my Recall appointment due to illness she was able to fit me in within two weeks and was caring and helpful to me. Thank you. More

Report | Print

We were able to get a timely appointment. The Customer Advisor was very helpful and gave us suggestions without any pressure. Since the service was going to take a long time, the customer The Customer Advisor was very helpful and gave us suggestions without any pressure. Since the service was going to take a long time, the customer advisor proactively provided a loaner car. More

Report | Print

Got us in quick for oil change, and expedited the time in service as we were in a hurry service as we were in a hurry More

Report | Print

Another repeat awesome experience at Gettel Acura. 175K and still going strong. Hoping for another 175k. 175K and still going strong. Hoping for another 175k. More

Report | Print

I am seriously more impressed by my service advisor, Kimberly Heath, each time I stop in for service. She and the Gettel mechanics who work on my car are absolutely the best team I have ever worked with Kimberly Heath, each time I stop in for service. She and the Gettel mechanics who work on my car are absolutely the best team I have ever worked with at any dealership in my 40 years of owning various cars and dealerships. Thank you! I truly appreciate it! More

Report | Print

Very professional, very caring and very personal. You get the feeling that they are caring You get the feeling that they are caring More

Report | Print