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Kimberly Banuelos
Kimberly Banuelos at Nissan of Van Nuys

Kimberly Banuelos

Service Advisor

Nissan of Van Nuys

5425 Van Nuys Boulevard
Sherman Oaks, CA 91401

Contact Me
4.8
61 Reviews

Industry Experience

7 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.8

61 Reviews

Write a Review

61 Reviews of Kimberly Banuelos

May 31, 2025

Dealership Rating
Employee Rating

GREAT CUSTOMER SERVICES BY EVERYONE AT NISSAN OF VAN NUYS. EVERYONE IS NICE, RESPECTFUL AND ATTENTIVE. More

by ORANGEPEEL123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa, James Alvarado, Nazario Sanchez, Fernando Noguera

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May 30, 2025

Dealership Rating
Employee Rating

Attentive, timely, welcoming is how I would describe Gabby’s attention to the customer. Always considerate in giving you not just updates on the progress of your car but estimates in length that are re More

by tcbuckley23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mayra Reyes, Gabriela Gamboa

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May 23, 2025

Dealership Rating
Employee Rating

Great Service, environment is clean and professional. And Kimberly is helpful taking care of you. More

by tizianomammana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 24, 2025

Nissan of Van Nuys responded

Hi Tizianomammana, thank you for taking the time to leave a review. We're thrilled to hear you had a great experience. Kimberly will be especially happy to know she made a positive impact. We look forward to serving you again!

May 19, 2025

Dealership Rating
Employee Rating

I did not but a car from you stop sending me emails, why not do an email verification? More

by CHRISRAMIREZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hugo Ruiz, Eric Arreola, Mayra Reyes, Gabriela Gamboa, James Alvarado, Nazario Sanchez, Genesis Reynoso, Fernando Noguera

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May 22, 2025

Nissan of Van Nuys responded

Hello Chrisramirez0, Thank you for your feedback, and we sincerely apologize for the inconvenience. We take your privacy seriously and will ensure your email preferences are updated. Please reach out to us directly if you'd like to be removed from our mailing list.

May 15, 2025

Dealership Rating
Employee Rating

Great The services were great and also fast. Thank you Will be scheduling again soon More

by Serpasdianica
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Banuelos

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May 17, 2025

Nissan of Van Nuys responded

Hello Serpasdianica! Thank you! We're happy to hear everything went smoothly. Looking forward to seeing you again soon!

May 09, 2025

Dealership Rating
Employee Rating

Best service personnel in any shop I’ve been to. Kim is a perfect example of a caring service rep! More

by barrykolsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa, James Alvarado, Nazario Sanchez, Genesis Reynoso, Fernando Noguera

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May 16, 2025

Nissan of Van Nuys responded

Hello Barrykolsy, thank you for the kind words! We're thrilled to hear Kim made such a great impression—she truly cares about every customer. We'll be sure to pass along your praise!

May 07, 2025

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Employee Rating

La attention excelente y muy profesional en su trabajo. Great job, amazing , la mejor atencion More

by gladisruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa, James Alvarado, Nazario Sanchez, Genesis Reynoso, Fernando Noguera

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May 11, 2025

Nissan of Van Nuys responded

Gladisruiz, ¡Muchas gracias por tu comentario! Nos alegra saber que tuviste una excelente experiencia.

May 04, 2025

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Employee Rating

Your service at Nissan of Van nuys is a service in which I trust is a responsibility met by James Alvarado and is also made me a customer for life I thank you and God bless More

by 269510carly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Munoz, Hugo Ruiz, Eric Arreola, Mayra Reyes, Gabriela Gamboa, James Alvarado, Nazario Sanchez, Genesis Reynoso, Fernando Noguera

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May 07, 2025

Nissan of Van Nuys responded

269510carly, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys Parts! Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2025

Nissan of Van Nuys responded

Hi 269510carly, thank you for taking the time to leave a review for us at Nissan Of Van Nuys. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2025

Dealership Rating
Employee Rating

Good customer service. Will continue to bring my car to be serviced at this location More

by debora_grumpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa

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May 05, 2025

Nissan of Van Nuys responded

Hi Debora_grumpy, thank you for taking the time to leave a review for us at Nissan Of Van Nuys. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

April 29, 2025

Dealership Rating
Employee Rating

I love going to that particular dealership because the service is so good your people are great. They know what my car needs when it needs it and the work gets done fast. More

by FRANKTONY087@gmil.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa, James Alvarado, Nazario Sanchez, Genesis Reynoso, Fernando Noguera

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May 02, 2025

Nissan of Van Nuys responded

Hi Franktony087@gmil.com, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2025

Nissan of Van Nuys responded

Franktony087@gmil.com, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Van Nuys Parts. Please don't hesitate to reach out if there's anything additional we can do for you.

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