Kimberly Banuelos
Kimberly Banuelos at Nissan of Van Nuys

Kimberly Banuelos

Service Advisor

Nissan of Van Nuys

5425 Van Nuys Boulevard
Sherman Oaks, CA 91401

Contact Me
4.7
72 Reviews

Industry Experience

7 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.7

72 Reviews

Write a Review

72 Reviews of Kimberly Banuelos

June 26, 2025

Dealership Rating
Employee Rating

Kimberly was kind, efficient professional and communicated everything my car needed through out the service. Made my experience smooth and easy. Thank you! More

by DAISYMINETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 22, 2025

Dealership Rating
Employee Rating

Would not stand behind their guarantee to replace the defective part that continually breaks and in a very short time. More

by jonig0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jun 25, 2025

Nissan of Van Nuys responded

...

June 22, 2025

Dealership Rating
Employee Rating

Kimberly was amazing through out the process from getting me into a car while they were serving mine to informing me though out the process to completion and my car being delivered to me with all repairs com More

by Rongutierrez63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Nissan of Van Nuys responded

Rongutierrez63, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Jun 25, 2025

Nissan of Van Nuys responded

Hi Rongutierrez63, thank you so much for your positive comments about Nissan Of Van Nuys Parts! Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2025

Dealership Rating
Employee Rating

I will always go there because they are the best also I always will referred people to go there More

by Olga.mota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2025

Nissan of Van Nuys responded

Olga.mota, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2025

Dealership Rating
Employee Rating

Excellent service! They did exactly what I've asked for and they gave me a perfect timing for every update hour by hour fixing my car properly and on time. More

by tizianomammana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2025

Nissan of Van Nuys responded

Tizianomammana, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys! Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2025

Dealership Rating
Employee Rating

Very well executed service and customer service. I expect to visit again for service and the same care. More

by tumsaul3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa

Jun 22, 2025

Nissan of Van Nuys responded

Hi Tumsaul3, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 17, 2025

Dealership Rating
Employee Rating

Amazing customer service and a wonderful experience each time I’ve come with exceptional service! Kimberly is Awesome! More

by aurorakarmam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Nissan of Van Nuys responded

Hi Aurorakarmam, thank you for taking the time to leave a review for us at Nissan Of Van Nuys. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2025

Dealership Rating
Employee Rating

Not so good. Need to be more careful in handling the cars Customers must not worry leaving their cars in the dealership More

by JUNABRAVO
Recommend Dealer
No

Other Employees Tagged: Kimberly Banuelos

Jun 18, 2025

Nissan of Van Nuys responded

Junabravo, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Nissan Of Van Nuys (866) 267-2092

June 11, 2025

Dealership Rating
Employee Rating

The team at Van Nuys provided a great and fast service. They were very helpful and professional. Keep up the good work More

by jrady
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 15, 2025

Nissan of Van Nuys responded

Jrady, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2025

Dealership Rating
Employee Rating

Awesome service! Keep on with a great job you have been doing! No complaints regarding the service. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2025

Nissan of Van Nuys responded

Bob, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

1
...

Dealership Inventory (408 Vehicles)

new 2025 Nissan Sentra car, priced at $24,245
2025 Nissan Sentra
new
Black exterior
CVT
Front-wheel Drive
used 2021 Volkswagen Atlas car, priced at $21,888
2021 Volkswagen Atlas
used
Pure White exterior
Automatic
All-wheel Drive
new 2025 Nissan Rogue car, priced at $31,985
2025 Nissan Rogue
new
Gun Metallic exterior
CVT
Front-wheel Drive
new 2025 Nissan Rogue car, priced at $34,435
2025 Nissan Rogue
new
Everest White P exterior
CVT
Front-wheel Drive
new 2025 Nissan Altima car, priced at $26,678
2025 Nissan Altima
new
Gun Metallic exterior
CVT
Front-wheel Drive
new 2025 Nissan Altima car, priced at $26,678
2025 Nissan Altima
new
Glacier White exterior
CVT
Front-wheel Drive