Kimberly Banuelos
Kimberly Banuelos at Nissan of Van Nuys
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Kimberly Banuelos

Service Advisor

Nissan of Van Nuys

5425 Van Nuys Boulevard
Sherman Oaks, CA 91401

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4.9
9 Reviews

Industry Experience

6 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.9

9 Reviews

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9 Reviews of Kimberly Banuelos

November 19, 2024

Dealership Rating
Employee Rating

Good prices and nice people. I'll go back when I need further maintenance. The waiting area is clean and I liked that they dropped me off at home and picked me up. More

by stamcfadden
Service Price Transparency
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Recommend Dealer
Yes

November 19, 2024

Dealership Rating
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As always, a pleasure doing business with. excellent service, efficient timing, simply the best! Thank you. More

by GERARDOS6
Service Price Transparency
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Recommend Dealer
Yes

November 15, 2024

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I had an appointment at 8:00 am and I was there on time but a had to wait for more than 10 mins in my car before someone approached More

by Daniel
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

Nissan of Van Nuys responded

Daniel, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 14, 2024

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Deducted a star for service because I’m certain in the process of attempting to check my tires and reset psi they actually let air out of my tires leaving them below the safe psi. The morning following se More

by pamdesigns
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Nissan of Van Nuys responded

Pamdesigns, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 14, 2024

Dealership Rating
Employee Rating

Mr. Nazario is a fantastic senior service advisor. He brings top tier knowledge and outstanding customer service! Thankful for everything he does!! More

by FABIANJOSEROMAN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 18, 2024

Nissan of Van Nuys responded

Fabianjoseroman, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2024

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Employee Rating

It is good to go in nissan van nuys for the great service and friedly staff More

by paulsusan10
Service Price Transparency
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Recommend Dealer
Yes

November 11, 2024

Dealership Rating
Employee Rating

Surface manager was very nice and directed me to Kimberly that took care of all my paperwork and was very pleasant to work with More

by BLAIRWONDERLY1960
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Nissan of Van Nuys responded

Blairwonderly1960, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!

November 08, 2024

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Employee Rating

This was my first time here so everyone was very friendly and helpful. I will definitely be coming here for service to my vehicle. Thank You More

by RANDYUREY23
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Ruiz was very helpful

Nov 12, 2024

Nissan of Van Nuys responded

Randyurey23, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2024

Dealership Rating
Employee Rating

I love how knowledgeable and professional the service staff is. I’m confident my vehicle is in good hands. Thank you Van Nuys Nissan! See you soon. More

by Mayrarey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Nissan of Van Nuys responded

Mayrarey, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Van Nuys Parts. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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