Kim Stone
Kim Stone at Serra Toyota of Decatur

Kim Stone | Page 2

Service Advisor

Serra Toyota of Decatur

309 Beltline Place
Decatur, AL 35603

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4.9
118 Reviews
4.9

118 Reviews

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118 Reviews of Kim Stone

March 23, 2025

Dealership Rating
Employee Rating

Serra Toyota took care of all my Maintenance needs. They are very cordial and courteous and do just what they say they’re going to do I highly recommend them More

by melaniemstover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antoine Pyfrom, Steve G

Mar 30, 2025

Serra Toyota of Decatur responded

We appreciate your kind words and recommendation. It's wonderful to know our team has met your service needs. Thank you for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 20, 2025

Dealership Rating
Employee Rating

Everyone very pleasant and eager to assist you. Kim is such a nice person with deal with More

by Deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2025

Serra Toyota of Decatur responded

We're grateful you had a positive experience with our team at Serra Toyota Decatur. Thank you for choosing us. Michael McLeod General Manager 256-340-0330

March 19, 2025

Dealership Rating
Employee Rating

I always deal with the toyota place. Very nice and friendly employees. They try their best to get you exactly what you want More

by amilli84
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 30, 2025

Serra Toyota of Decatur responded

We're thankful for your kind words about our team at Serra Toyota Decatur. We appreciate your support and look forward to serving you again. Michael McLeod General Manager 256-340-0330

March 16, 2025

Dealership Rating
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I've bought several vehicles from Serra Toyota. I always compare prices and always end up at Serra. The service department is eager to help. I always have a great experience when I get my vehicles More

by Harry
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antoine Pyfrom

Mar 23, 2025

Serra Toyota of Decatur responded

We appreciate your repeated trust in us and are glad you enjoy our Service Department. It's rewarding to hear that you had a great experience with both the business and personal touches. We look forward to continuing to meet your expectations at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 16, 2025

Dealership Rating
Employee Rating

Gave me a great rental truck while my engine was being replaced. Finished in two days as promised More

by SteveB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skylar

Mar 23, 2025

Serra Toyota of Decatur responded

Very glad to hear you were satisfied with your rental truck. At Serra Toyota Decatur, we always aim to keep our promises. Michael McLeod General Manager 256-340-0330

March 10, 2025

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I have bought my last five cars from this dealer. All have been serviced there without any issue. Honesty and integrity counts at this dealer. More

by Wilbur Schmedlap
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Antoine Pyfrom

Mar 13, 2025

Serra Toyota of Decatur responded

Thank you for being a valued customer of Serra Toyota Decatur. We're grateful for your trust in our service and looking forward to continuing this great relationship. Michael McLeod General Manager 256-340-0330

March 07, 2025

Dealership Rating
Employee Rating

Went in for service on my vehicle. They were quick and efficient. The employees were friendly and courteous. More

by Smallmesses86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2025

Serra Toyota of Decatur responded

Thank you for sharing your experience. We're glad our team at Serra Toyota Decatur could help with your vehicle service efficiently. Michael McLeod General Manager 256-340-0330

February 28, 2025

Dealership Rating
Employee Rating

Great people. My only complaint is the service wait times. Appointment or not, 1.5 hours is the average wait time for a simple oil change. I purchased the service More

by Jdanley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2025

Serra Toyota of Decatur responded

Hello, Thank you for sharing your feedback about your experience with our Service Team. I would like to speak with you about the time taken for your recent oil change. Please reach out to me directly so we may discuss this further. Best regards, Michael McLeod General Manager 256-340-0330

February 17, 2025

Dealership Rating
Employee Rating

The people at Serra Toyota Decatur are top notch! They do what they say they'll do and they do top quality work. I'd recommend Serra Toyota of Decatur to everyone. More

by Lee T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Serra Toyota of Decatur responded

Thank you for your kind words and recommendation. We appreciate your trust in Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

February 17, 2025

Dealership Rating
Employee Rating

They have always been very good getting us in for our regular services for our 4runner. More

by aturner5452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Serra Toyota of Decatur responded

We appreciate your continued trust in Serra Toyota Decatur for servicing your Toyota 4Runner. Always happy to assist! Michael McLeod General Manager 256-340-0330

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