Kim Santana
Kim Santana at Lehigh Valley Acura

Kim Santana

Product Specialist

Lehigh Valley Acura

333 State Avenue
Emmaus, PA 18049

Contact Me
5.0
54 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

5 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

Employee Video

5.0

54 Reviews

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54 Reviews of Kim Santana

February 18, 2026

Dealership Rating
Employee Rating

This is my third Acura I have owned in my life and Kim was by far my favorite to work with. Kim was quick to work with me and my husband on finding a car that included all of my preferences in what I was More

by Alk5121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jones

Feb 19, 2026

Lehigh Valley Acura responded

Thank you for your loyalty and your fantastic review! We're delighted Kim and Matthew made the process smooth and enjoyable. Enjoy your new Acura, and we look forward to assisting you again at Lehigh Valley Acura!

January 15, 2026

Dealership Rating
Employee Rating

The dealership was immaculate and offered a very welcoming atmosphere. Kimberly and the manager, Eoin, were a pleasure to work with; we never felt pressured throughout the process. We’re thrilled wi More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eoin Walshe

Jan 15, 2026

Lehigh Valley Acura responded

Hi Dave, we're delighted to hear that the Lehigh Valley Acura team made the experience smooth and enjoyable from start to finish. We’ll pass along your compliments to Kimberly and Eoin. Enjoy your new Acura MDX!

October 16, 2025

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This is the second Acura RDX that I bought from this dealer. Kim was very attentive and helpful and informative during all of our conversations. She answered my questions promptly. More

by diane52ny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eoin Walshe

Oct 16, 2025

Lehigh Valley Acura responded

Thank you for your kind words and continued trust. Our team is grateful to assist with your Acura RDX purchase at Lehigh Valley Acura.

September 25, 2025

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Kim is amazing. She made the whole process seamless. She was very knowledgeable & patient with me. I arrived in the evening & they kept the dealership open for me af More

by n_rod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jones

Sep 26, 2025

Lehigh Valley Acura responded

We appreciate you sharing your experience at Lehigh Valley Acura, and we're glad our team could assist you. Thank you for recommending us.

September 14, 2025

Dealership Rating
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Kim made this experience buying an Acura easily the best experience I have ever had buying a vehicle. Very professional, friendly, relatable and a pleasure to work with. She helped prepare everything befo More

by Jtoskey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 14, 2025

Lehigh Valley Acura responded

We're really pleased to hear you had such a seamless experience with our team at Lehigh Valley Acura. It's great to know that everything was well-prepared for your visit. Thank you for the high recommendation and enjoy your new Acura.

June 27, 2025

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Kim was not only knowledgeable and professional but also a pleasure to work with. She knows the business and the products--and is a major reason we purchased an ADX. We have dealt with the dealership since More

by Kam4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew (uncertain of last name)

Jun 27, 2025

Lehigh Valley Acura responded

Glad you had a positive experience, enjoy your new ADX!

June 25, 2025

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Great service. They don’t play the typical games that most dealers play. They also have an amazing service department. More

by Duanejcarlson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eoin Walshe

June 09, 2025

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Employee Rating

Kim was very communicative and took the time to make it a smooth purchase. The team was also helpful in my mother's RLX purchase. More

by Mark
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eoin Walshe, Matthew Jones

March 25, 2025

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Employee Rating

The staff and service department were very knowledgeable and very friendly with every request was answered. Thank you again for the great service! More

by Tranderko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eoin Walshe, Matthew Jones

Mar 25, 2025

Lehigh Valley Acura responded

Tranderko, we're delighted to hear that our team at Lehigh Valley Acura provided you with knowledgeable and friendly service. Thank you for the kind words!

March 22, 2025

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Employee Rating

Service is impeccable. Convenient, friendly, and accommodating. Staff is top-notch and communicates clearly about service that is crucial versus suggested or upcoming. Not More

by cabutynskyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Wright, Kay Frederick, Eoin Walshe , Chelsie

Mar 24, 2025

Lehigh Valley Acura responded

Thank you for sharing your positive experience with Lehigh Valley Acura! We're delighted to hear that our team provided clear communication and a pressure-free service. We appreciate your support and look forward to serving you again in the future!

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