Kim Santana
Kim Santana at Lehigh Valley Acura
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Kim Santana

Product Specialist

Lehigh Valley Acura

333 State Avenue
Emmaus, PA 18049

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5.0
46 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

4 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

5.0

46 Reviews

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46 Reviews of Kim Santana

March 25, 2025

Dealership Rating
Employee Rating

The staff and service department were very knowledgeable and very friendly with every request was answered. Thank you again for the great service! More

by Tranderko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eoin Walshe, Matthew Jones

Mar 25, 2025

Lehigh Valley Acura responded

Tranderko, we're delighted to hear that our team at Lehigh Valley Acura provided you with knowledgeable and friendly service. Thank you for the kind words!

March 22, 2025

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Service is impeccable. Convenient, friendly, and accommodating. Staff is top-notch and communicates clearly about service that is crucial versus suggested or upcoming. Not More

by cabutynskyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Wright, Kay Frederick, Eoin Walshe , Chelsie

Mar 24, 2025

Lehigh Valley Acura responded

Thank you for sharing your positive experience with Lehigh Valley Acura! We're delighted to hear that our team provided clear communication and a pressure-free service. We appreciate your support and look forward to serving you again in the future!

March 20, 2025

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Good experience at Lehigh Valley Acura. I recommend this dealership and would definitely purchase from them again in the future. More

by tbish26
Sales Price Transparency
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Recommend Dealer
Yes
Mar 20, 2025

Lehigh Valley Acura responded

Thank you for recommending Lehigh Valley Acura! We're delighted to hear about your positive experience and look forward to assisting with any future purchases.

March 15, 2025

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Courteous, professional interactions, great help setting up car features. Kim was terrific to deal with More

by Psurnkd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 16, 2025

Lehigh Valley Acura responded

We're delighted to hear that Kim provided you with courteous and professional service at Lehigh Valley Acura. Thank you for sharing your experience, and enjoy all the features of your new car!

March 05, 2025

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Excellent service, from sales team to service team. Special shout out to Kim who was simply amazing. Would have scored higher the renovation in the service area, made pulling in confusing and the n More

by Kevandr7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yosmar Mendoza Gomez

Mar 05, 2025

Lehigh Valley Acura responded

Thank you for the feedback! We're glad to hear that Kim and our team at Lehigh Valley Acura provided excellent service. We apologize for any inconvenience caused by the renovations, and we appreciate your patience during this time. See you down the road!

February 18, 2025

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Dealing with Kimberly and Lehigh Valley Acura was a great experience. Never felt pressured and she explained all of the vehicle functions thoroughly. We were very specific with the vehicle color combo we More

by Nancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 18, 2025

Lehigh Valley Acura responded

Nancy, we're delighted to hear that Kimberly provided such a seamless and pressure-free experience at Lehigh Valley Acura. Thank you for making the trip and trusting us with your vehicle needs! Your recommendation means a lot to us.

February 05, 2025

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LV Acura is full of friendly and knowledgeable staff, all departments, all were very helpful. More

by Wknagy24
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Recommend Dealer
Yes
Feb 05, 2025

Lehigh Valley Acura responded

Your kind review warms our hearts! Thank you from the Lehigh Valley Acura Team.

January 10, 2025

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Employee Rating

I had an excellent experience at Acura Lehigh Valley. The team was very professional and easy to work with. I didn't feel pressured in any way. I would highly recommend their service. More

by susankylewise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2025

Lehigh Valley Acura responded

Thank you for sharing your positive experience with us at Lehigh Valley Acura! We're delighted to hear that our team provided professional and pressure-free service. We appreciate the recommendation and look forward to assisting you again in the future!

December 27, 2024

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Employee Rating

Kimberly and Matt made my recent purchase seamless! I have been an Acura owner for many years and dealt with many Acura dealers, Lehigh Valley is definitely one of the best. More

by Jenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jones

Dec 27, 2024

Lehigh Valley Acura responded

Thank you for sharing your positive experience with us, you were a pleasure. Look forward to working with you again in the future!

December 14, 2024

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Employee Rating

Excellent service. They were very punctual today and kept me updated on the status of my vehicle. Would highly recommend More

by A.Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Lehigh Valley Acura responded

We're delighted to hear you had an excellent experience with our team at Lehigh Valley Acura. Thank you for recommending us!

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